Director: Fingerprint Verification at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
  Read more about this company

   

  Director: Fingerprint Verification

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 5 years
  • Location Gauteng
  • Job Field Administration / Facilities 

  REQUIREMENTS :

  • A undergraduate qualification in Public Management, Administration, Business Administration or related at an NQF level 7 as recognized by SAQA. 5 Years’ experience at Middle / Senior Managerial level in Public Service or Operations Management environment is required. Knowledge of the Constitution of the Republic of South Africa.
  • Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as Government Structures. Sound knowledge and understanding of the Citizenship Act, Identification Act, Immigration Act, PAJA, POPIA, PAIA and Bill.

  DUTIES :

  • The successful candidate will be responsible for, amongst others, the following specific tasks: Manage effective operations within the verification unit. Provide expert advice and on the verification unit to achieve operational goals. Monitor performance against Service Level Agreements (SLA) and ensure responsive service delivery to internal and external requirements.
  • Interpret and maintain statistical data on service level standards, bottlenecks, volumes, trends, and error rates. Monitor SLA performance between Front Office and the unit, initiating corrective actions where necessary. Develop and implement quality assurance and data quality strategies and an action plan. Ensure accurate financial accounting, monitoring, and reporting within the unit.
  • Ensure effective and consistent implementation of Standard Operating Procedures. Implement effective operational control measures to ensure fingerprint quality, record accuracy, corruption prevention, and limit non-financial losses. Ensure all fingerprints are accurately verified, captured and stored on relevant systems. Ensure Successful Business Transformation Within the ID Back Office Processing Unit. Establish, maintain and ensure a good working relationship with the department and relevant stakeholders. Provide strategic direction, and leadership and ensure the strategic positioning.
  • Oversee the development and review of policies and code of practice for the Branch. Ensure effective risk and compliance management. Implement governance processes, frameworks and procedures. Ensure effective and efficient management of human, physical and financial resources within the Chief Directorate. Coach and guide staff on compliance with all regulatory requirements. 

  Check how your CV aligns with this job

  Method of Application

  Interested and qualified? Go to The Department of Home Affairs on www.dpsa.gov.za to apply

  Build your CV for free. Download in different templates.

• Share

  •  
  •  
  •  
  • Save
  • Email
  • Report

• Send your application

  Your Name Your Email Your Phone Number Your Current Location Gauteng Western Cape Eastern Cape Free State KwaZulu-Natal Limpopo Mpumalanga North West Northern Cape Subject of your Application Your cover letter

  Attach your CV/Doc
  View All Vacancies at The Department of Home Affairs Back To Home
  View Current Vacancies at The Department of Home Affairs