Distribution Manager at Maersk Line

Key Responsibilities:

Profit and Loss:

• P&L responsibility for the transportation product
• Vendor management and job level GP recovery
• Continuous improvement and optimization initiatives
• Investment proposals and follow-up on the same

Operations:

• Ensures the development of systems and procedures for operating and managing transport, human resources, and equipment in a profitable manner.
• Plans, directs and implements new transportation contracts, procedures and support to meet prescribed service levels.

Vendor Management:

• Manages vendors to achieve prescribed objectives and standards.
• Creates programs to ensure sustainable contract management by working with vendors to ensure network load balances
• Provides timely and appropriate performance reviews with all vendors and ensures the same is done for all associates

Customer Service:

• Directly manage the growing customer service team of load planners
• Maintains a professional and courteous relationship with all customers (internal and external).
• Establishes programs to improve customer awareness at all levels in the organization.
• Maintains records and reports to ensure customer service levels are being met.
• Develops and maintains strong partnership with customers and vendors to achieve financial results.

Other Duties/ Responsibilities:

Product Growth:

• Ensures all support in pricing new transport opportunities by working with new and existing vendors to ensure we are procuring at the right rate
• Where necessary, supporting the sale process by engaging prospective customers on our service offering

TMS Implementation:

• Support on the implementation of a Maersk global TMS
• Working with the global SysOPS team to ensure the system is correctly scoped and setup for each new customer contract

Who We Are Looking For:

• Bachelors degree advantageous (Industrial Engineering, Supply Chain, Operations Management)
• 10+ years in a Transport / Distribution Centre management role passionate about engaging and serving customers
• At least 5 years leadership experience especially with growth mindset
• Strong ability to translate commercial strategy into execution plan
• Understands the competitive landscape, and can adjust approaches to customers as a result
• Proven track record of strong performance delivery
• Confront contradictions with mature communication and problem-solving skill
• Well-developed, confident communication, persuasiveness, influencing, presentation and negotiating skills
• Self-motivated and performance-driven; strategic thinking with both short- and long-term planning skills; strengths in time management with regards to managing multiple objectives and priorities
• Able to achieve results through close cross-functional collaboration.
• Coaching for team performance