Distribution Manager at PepsiCo

What we're looking for:

• To ensure customers receive their stock on time and in full, while effectively managing Key Account staff. Responsible for maintaining all vehicles in a roadworthy condition at all times, and for overseeing budgets and controlling costs to ensure operational efficiency.

Accountabilities: 

Cost:

• Ensure the Distribution overheads are within AOP, Contract Labour and Overtime.
• Demonstrated expertise in budget management, regularly analyzing the budget model, making budget submissions and closely monitoring expenses with timely deviation handling.
• Effective management of overtime costs within budget.
• Effective management of designated AOP category to ensure that business remains within budget.

Service:

• Ensure compliance to service levels agreed pertaining to order fill rate.
• Maintain service levels agreement with suppliers to optimize the supply chain.

Quality:

• Ensure correct stock freshness is adhered to for orders to specific customer groups and locations, as per the specifications per customer.
• Manage the retrieval of obsolete stock from within the CDC by assigning the appropriate resources to this activity.

People:

• Responsible to deliver agreed targets (KPI’s) relating to receiving area performance.
• Managing direct reports performance and take corrective action (as and when required)
• Implement Monthly Site town hall
• Daily Driver meetings (15min)
• Managing staff performance and take corrective action. 
• Identify training needs for distribution staff.
• Ensure sound management policies and practices are in place and adhered to.
• Manage contract labour (where justified) and ensure source documentation is validated on hours worked/overtime etc.
• Plan and set shifts for Warehouse employees.
• Ensure disciplinary action is taken where recurring deviations to standards are found

Cost for the site:

• Manage cost within the AOP.
• Ensure accurate forecasts submitted for P4F and P9F
• Manage Pallet costs within targets set
• Ensure no outstanding pallets to be written off
• Manage overtime by proper planning.
• Manage absenteeism < 2%.
• Ensure limited use of contract labour (only where justified and approved by HR)
• Manage all distribution assets.
• Ensure no outstanding PODs (Proof of Delivery) or Credit Notes (CNs)

Service for the site:

• Ensure 95% Service Level (Fill rate)
• Ensure 95% On time Delivery
• Ensure accurate and timely communication of delays to pro-actively manage customers
• Report on % departures by 7AM daily
• Track Cut cases % (cases cut from order versus original order processed) with loss tree analysis monthly

Quality for the site:

• Ensure housekeeping and hygiene practices inside/outside facilities (AIB) to ensure a rating of >700
• Ensure 100% adherence to Health, Safety and AIB procedures and regulations.
• Ensure on time submission of Key Control quarterly feedback and sample results.
• Manage and track all non conforming quality issues for escalation and resolution

Safety:

• Fleet Safety control tower feedback, actions and disciplinary

SDCA:

• Define department using SIPOC Model
• Clearly defined PI’s and KPI’s and process maps to task levels for the department
• Effective SOP’s for all critical task’s
• Sound and effective SLA’s.
• Effective routines and Review’s

OEP:

• Meeting schedule / All Departments – Meeting matrix
• Reminders – structure for visibility and adherence
• Drive the Operational Excellence Program (OEP), by regularly reviewing SOPs for all critical tasks and managing associates’ routines.
• Achieve and maintain OEP certification

Qualifications
Experience:

• The purpose of this section is to identify the requirements of the job. State the minimum qualifications, knowledge and years of experience required to qualify for the position.
• Logistics or Supply Chain Diploma/Degree
• Minimum 5 years relevant experience in warehousing and distribution.
• People Management
• Think of competencies rather than qualifications, such as managerial or leadership skills, flexibility, dealing with ambiguity, working in a matrix organization, etc.
• Good communication skills
• Solid knowledge of EWM or WMS
• Good ER and leadership skills
• Drive for results
• Customer driven
• Collaborating with others
• Abel to deal with difficult customers
• Resilient