Doc Management Tech Specialist at Sanlam Group

What will you do?

The candidate hired for this role will be tasked to manage different document capture processes for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different Kofax document capture processes.

What will make you successful in this role?

• Configure and support implementation solutions utilizing the Kofax Total Agility (KTA) platform
• Work with integrated solutions using Kofax Capture, Kofax Transformation Modules (KTM), Kofax Total Agility (KTA), Kofax Import Connector, and other related Kofax technologies
• Implement / install, upgrade and maintenance of 3rd party packages
• Lead and/or assist with the creation of technical documentation and operating procedures supporting the build-out of client solutions on the Kofax platform
• Task estimations & work allocation recommendations
• Execution of disaster recovery processes and tests
• Proof of concepts
• Report on progress of technical tasks
• Maintain, and enhance systems based on business requirements using approved technologies standards
• Product evaluation
• Production support and standby duty
• Transition knowledge to team colleagues
   

Additonal Requirements

• Relevant IT degree or diploma
• Minimum of 1 year Document Management experience specifically in:
• Kofax product suite aimed at content capture (or comparable software)
• Solutions development and design
• Development experience
• Database skills
• Knowledge of Enterprise Content Management technologies and processes
• Ability to manage problems and liaise with relevant support areas to resolve the problem timeously
• Kofax Robotics Process Automation experience
   

Qualification And Experience

• Degree or Diploma with 2 to 5 years related experience.

Knowledge And Skills

• Evaluates and recommends suitable hardware and software
• Technical advice and support
• System security
• Advanced analytics to address business requirements
• Project planning

Personal Attributes

• Decision quality - Contributing independently
• Organisational savvy - Contributing independently
• Optimises work processes - Contributing independently
• Plans and aligns - Contributing independently

Core Competencies

• Being resilient - Contributing independently
• Collaborates - Contributing independently
• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.