E-Card Reconciliation Clerk at The Shoprite Group of Companies

Purpose of the Job    

• The purpose of the E-Card Reconciliation Clerk is to timeously and accurately process reconciliations and settlements for all electronic card and wallet payment tender types (e-tenders). The role participates in the effective handling of store and customer queries relating to e-tender transactions, as well as verifying the accuracy and completeness of e-tenders and reconciling settlement of the tenders. Reporting to the Cash & Banking Manager, the role is accountable for participating in the required support activities.

Job Objectives    

• Execute electronic card and wallet payment tender types (e-tenders) per store.
• Investigate bank accounts related to e-tender settlements.
• Monitor control accounts to ensure the accuracy of debtor and creditor sub-ledgers
• Report unreconciled transactions and resolve reconciliation queries.
• Process all daily exceptions and escalate any outstanding queries for e-tender transactions to external service providers.
• Maintain accurate financial records
• Action monthly commission/rebate accounting entries.
• Verify the accuracy of external service provider invoices. Investigate and resolve differences.
• Reconcile processed work by verifying entries and comparing system reports to balances.
• Produce accurate allocation of credits, payments to invoices, and reconciliation of debtor accounts.
• Conduct accurate and efficient management of stakeholder details in accordance with company policies, PCI, FICA, and POPIA guidelines.
• Respond by phone and e-mail to stakeholder queries correctly and timeously in a professional manner.
• Ensure that all daily, weekly, and monthly duties and deadlines are met consistently.
• Perform ad hoc administrative tasks - as required.

Qualifications    
Essential

•  Accounting certificate, diploma, or equivalent.

Experience    
Essential

• +2 years of relevant experience in a financial, administrative, or similar role.
• Microsoft Office 365 - Outlook, Excel.

Preferred

• Exposure to and an understanding of the corporate and retail-orientated environments
• Accounting package exposure to SAP
• Additional exposure and understanding of the below areas will be considered highly beneficial: 
•  Procedures and risks related to electronic payment processes. 
•  Transaction reconciliation 
•  Internet banking 

Knowledge and Skills    
Essential

• Exposure to and an understanding of corporate and retail-orientated environments.
• Accounting package exposure to SAP.
• Additional exposure and understanding of the below areas will be considered highly beneficial: 
• Procedures and risks related to electronic payment processes. 
• Transaction reconciliation 
• Internet banking