The Rhino Africans are passionate about Africa. In the About Us section you can meet the team - put a face to the name of the consultant you're dealing with - as well as glean some vital information about Rhino Africa and your booking. Learn what makes us unique and about the enormous benefits in booking with us.
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We are looking for an exceptional Travel Support Specialist to join our team. The purpose of this role is to provide meticulous administrative support to our Travel Consultants, ensuring they can focus on what they do best - delivering unforgettable client experiences. You are the custodian of precision and you safeguard quality in support of building our legacy.
What You’ll Do:
Respond to lead warming enquiries
Prepare accurate quotes
Confirm services with suppliers
Upload and cross-check invoices to costings
Create supplier payment tasks
Prepare final travel documents & vouchers
Assist with restaurant, activities and day-tour bookings
Proactively identify and flag potential itinerary or documentation oversight
Fulfill emergency phone responsibilities
Complete all product knowledge training
Attend supplier presentations.
What We’re Looking For:
A National Senior Certificate/Matric
2 years experience in a Sales Administrative role in the Tourism Sector
Based in Cape Town
Fluent in speaking and writing in the French language
Great communication skills
Willingness and drive to learn
Excellent problem-solving skills
High attention to detail
Ability to work in a fast-paced, deadline-driven environment
Excellent interpersonal skills, with the ability to build relationships
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