e-Commerce Customer Development Manager at Colgate-Palmolive

• If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

KEY RESPONSIBILITIES 

• Build and deepen strategic alignment with customers and cross functional teams to elevate growth with deep focus on value creation
• Use data and analytics to drive better and bolder decision making
• Launch exciting, personalized, differentiated innovation ensuring best in class execution
• Ensure the execution of rich content that converts providing higher click; & conversion rates for CP categories
• Define all metrics that matter for digital shelf excellence, review critical metrics through a scorecard and take corrective actions
• Leverage digital technologies to drive demand and purchase with a full funnel approach focusing on consumer journeys
• Ensure robust plans to drive category growth across all sub channels and develop promotion strategy
• Create and activate business driving opportunities at brand, category and company level 
• Estimate and track yearly sales and traffic distribution, marketing spending and channel performance for eCommerce retailers
• Be partner and coordinate digital marketing activities with agencies to ensure to optimize traffic driving initiatives
• Partner relationships with digital technology platforms for mutual business opportunities
• Collaborate with different internal teams such as Consumer marketing, Retail marketing, Key accounts, Supply Chain, Packaging as well as customers to drive commercial strategy
• Support business with additional responsibilities as the need arises 
• Effective compliance of process and policies 
• Collaborate with Customer Development teams to drive and execute Omnichannel Strategy

REQUIRED QUALIFICATIONS - 

• A bachelor's degree 
• Minimum 4 years of experience in the FMCG industry in a customer development role  
• Advanced Excel/Google Sheet Capabilities 
• Nielsen data utilisation (or similar retail data & insights tools e.g Aztec)

PREFERRED QUALIFICATIONS -

• Minimum 2 years of experience in managing Ecommerce Key accounts (Pure Players & Omni Channel retailers) would be advantageous
• Digital Shelf Measurement tools experience(e.g. Dataweave, Edge etc.)