Open Top Vacancies at SPARK Schools

Responsibilities:

• Plan for and be prepared to deliver lessons in English, Social Science and Personal and Social Well-being to students, depending on the grade level and timetable.
• Provide instruction in a variety of subjects and reach students with engaging lesson plans and resources.
• Collaborate with grade level and content area partners to develop rigorous, engaging learning experiences and to create individualised behaviour and learning plans for all students in class face to face and online.
• Lead weekly SEL (Social Emotional Learning) circles and implement SPARK Schools Social Emotional Learning curriculum.
• Use SPARK culture and implement behaviour management strategies.
• Administer and mark weekly and termly formative and summative assessments to track student progress and analyse the data for student growth.
• SPARK Educators should have a core focus on student achievement and should drive all scholars to meet the required proficiency ratings.
• Submit student results data when required.
• Attend pre-service professional development before the school year begins and attend weekly professional development and any other training interventions.
• Communicate professionally and effectively with colleagues, parents and other stakeholders.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.
• Nurture a high achieving work environment where all students feel genuinely valued and supported.
• Attend Saturday events and parent community meetings.
• Implement strategies implemented by the Crisis Management team.
• Adhere to the child protection, anti-bullying and health and safety policy.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.

Requirements

Qualifications and Criteria:

The ideal candidate will possess the following qualifications:

• B.Ed. degree or PGCE. Senior and FET Phase English focus and competency. Recently qualified teachers are encouraged to apply!
• Certification through the South African Council of Educators (SACE).
• SAQA accreditation for non-South African equivalent qualifications
• English language fluency.
• A clear criminal record

Experience:

• Recently qualified teachers or teachers with experience are encouraged to apply!

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social Impact Disruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.
• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

go to method of application »

Responsibilities:

• Plan for and be prepared to deliver lessons in English, Social Science and Personal and Social Well-being to students, depending on the grade level and timetable.
• Provide instruction in a variety of subjects and reach students with engaging lesson plans and resources.
• Collaborate with grade level and content area partners to develop rigorous, engaging learning experiences and to create individualised behaviour and learning plans for all students in class face to face and online.
• Lead weekly SEL (Social Emotional Learning) circles and implement SPARK Schools Social Emotional Learning curriculum.
• Use SPARK culture and implement behaviour management strategies.
• Administer and mark weekly and termly formative and summative assessments to track student progress and analyse the data for student growth.
• SPARK Educators should have a core focus on student achievement and should drive all scholars to meet the required proficiency ratings.
• Submit student results data when required.
• Attend pre-service professional development before the school year begins and attend weekly professional development and any other training interventions.
• Communicate professionally and effectively with colleagues, parents and other stakeholders.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.
• Nurture a high achieving work environment where all students feel genuinely valued and supported.
• Attend Saturday events and parent community meetings.
• Implement strategies implemented by the Crisis Management team.
• Adhere to the child protection, anti-bullying and health and safety policy.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.

Requirements

Qualifications and Criteria:

The ideal candidate will possess the following qualifications:

• B.Ed. degree or PGCE. Intermediate/Senior Phase. Recently qualified teachers are encouraged to apply!
• Certification through the South African Council of Educators (SACE).
• SAQA accreditation for non-South African equivalent qualifications
• English language fluency.
• A clear criminal record

Experience:

• Recently qualified teachers or teachers with experience are encouraged to apply!

Skills and Mindset:

• Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.
• Strong desire to be part of a collaborative, team spirited and fast growing Social Impact Disruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.
• Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.
• Ability, Desire and Passion to deliver high quality transformational education at affordable fees to ensure the accessibility of university and careers for all.

go to method of application »

Requirements

Responsibilities:

• Maintain the upkeep of the school building, gardens, and grounds.
• Report facilities maintenance issues to school leadership and assist with repairs where applicable.
• Ensure that the school premises are safe for students, staff and parents.
• Assist with welcoming students during daily arrivals and dismissals, as required by school leadership.
• Manage tools and equipment, reporting any damaged or lost items to school leadership for fixing or replacement.
• Assist with ad hoc operational and administrative duties, such as moving furniture, working with maintenance and gardening suppliers,printing and laminating,stocktaking, or setting up for events.
• Assist with cover of other job roles.
• Communicate and collaborate professionally with school staff, parents, and other stakeholders as required.
• Participate actively in staff development opportunities as a member of the SPARK Schools team.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.

Qualifications:

The ideal candidate will possess the following qualifications:

• Preferred Qualifications
• English language fluency
• Previous maintenance and/or grounds keeping experience
• Clear/Clean Criminal Record
• Grade 12 certificate

go to method of application »

Responsibilities:

• Plan for and be prepared to deliver lessons in English, Social Science and Personal and Social Well-being to students, depending on the grade level and timetable.
• Provide instruction in a variety of subjects and reach students with engaging lesson plans and resources.
• Collaborate with grade level and content area partners to develop rigorous, engaging learning experiences and to create individualised behaviour and learning plans for all students in class face to face and online.
• Lead weekly SEL (Social Emotional Learning) circles and implement SPARK Schools Social Emotional Learning curriculum.
• Use SPARK culture and implement behaviour management strategies.
• Administer and mark weekly and termly formative and summative assessments to track student progress and analyse the data for student growth.
• SPARK Educators should have a core focus on student achievement and should drive all scholars to meet the required proficiency ratings.
• Submit student results data when required.
• Attend pre-service professional development before the school year begins and attend weekly professional development and any other training interventions.
• Communicate professionally and effectively with colleagues, parents and other stakeholders.
• Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.
• Nurture a high achieving work environment where all students feel genuinely valued and supported.
• Attend Saturday events and parent community meetings.
• Implement strategies implemented by the Crisis Management team.
• Adhere to the child protection, anti-bullying and health and safety policy.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.

Requirements

Qualifications and Criteria:

The ideal candidate will possess the following qualifications:

• B.Ed. degree or PGCE. Senior and FET Phase English focus and competency. Recently qualified teachers are encouraged to apply!
• Certification through the South African Council of Educators (SACE).
• SAQA accreditation for non-South African equivalent qualifications
• English language fluency.
• A clear criminal record

Experience:

• Recently qualified teachers or teachers with experience are encouraged to apply!

go to method of application »

Requirements

Responsibilities:

• Actively engage all leads (Expressions of Interest) received within the required service levels to ensure the team achieves specified conversion ratios.
• Contact potential clients and sell SPARK products with focus on filling our Schools Network to 100% capacity.
• Answer inbound calls from customers, existing parents, academic staff and school operations staff with regards to all their queries and administrative requirements.
• Deal with and resolve all unsolicited queries and complaints pertaining to SPARK Schools and engage with different stakeholders to resolve these within the agreed Service level Agreements.
• Update information on the customer service system and other relevant platforms used in fulfilling the required tasks.
• Provide quality customer engagement and service for every request for relevant information and clearly communicate with customers, existing parents, academic staff and school operations staff.
• Provide differentiated services based on the needs of the customer, parent, academic staff and school operations staff.
• Effectively diagnose customer needs via phone, webchat, email and other available omni-channels. Work closely with the Marketing Team to immediately resolve service delivery failures via social media and other channels once diagnosed.
• Be a strong brand ambassador who can deliver exceptional service to customers, parents, academic staff and school operations staff.
• Deliver memorable positive experiences for every prospective parent and stakeholder.
• Accurately and confidently handle all customer, parent, academic staff and school operations staff enquiries using effective communication, active listening and problem-solving skills.
• Act as a subject matter expert on all enrollment and accounts related processes and procedures.
• Be customer-focused and strive to convert first call resolution results.
• Pro-actively defuse problems or issues and provide feedback to the respective teams impacted or affected.
• Champion enhanced customer satisfaction levels, loyalty, advocacy and positive word of mouth.
• Evaluate the effectiveness of our customer service and suggest continuous process improvements and system enhancements to ensure customer satisfaction exceeds expected service levels and that sales targets are reached.
• Collaborate with school leaders and office managers to ensure that all information is transmitted to school sites as per the agreed policies and procedures.
• Participate in and drive own/personal professional development.
• Conduct self in a professional manner at all SPARK events and with all stakeholders.
• Promote the vision and mission of SPARK Schools to staff, scholars, families, and the greater community.
• Actively participate in School Open Days.
• Ad-hoc activities and tasks as agreed from time to time.

Qualifications:

The ideal candidate will possess the following qualifications:

• Matric (Essential).
• Customer Experience or Sales Certification/Training (Essential)
• Undergraduate Degree / Diploma (Preferred)

Experience:

• At least 2 years demonstrable experience meeting and exceeding sales targets
• At least 2 years in a customer-centric contact center and/or customer-facing environment
• At least 2 years in a tele sales and/or sales operational environment