EAP Manager at Transnet

Position Purpose

• To provide an integrated and comprehensive proactive and reactive employee health and wellness service at terminal level to ensure a well-motivated and productive workforce for the benefit of all stakeholders of Transnet Port Terminals.

Position Outputs

On-site Health Services Management

• Ensure that on-site clinics provide the required standards of health services, including fitness-for-duty processes,implementation of medical surveillance programme (pre-employment, periodic, and exit)
• Overall coordination, management and implementation of occupational health and employee wellness strategy
• Management of employees who have been declared as unfit for duty or fit with restrictions
• Develop and maintain medical surveillance schedules.
• Ensure chronic disease monitoring by the on-site clinics.
• Ensure that outreach and walk in programme executed professionally.
• Ensure that non-conformances are escalated to line management
• Conduct and participate in internal and external audits, risk assessments and surveys to determine the gaps and implementappropriate corrective actions in all relevant aspects of the health.
• Manage ambulance and 24 hour clinic operations.

 Employee Assistance Program Management:

• Consulting with line management and empowerment of employees to effectively provide psychosocial support to challenged employees to on issues that could negatively impact work performance.
• Consulting with line management and empowerment of employees to effectively manage employees’ personal problems that could negatively impact work performance.
• Provide line management with consultative service in relation to poor work performance, workplace conflict and with employees with problematic behaviour. Implement initiatives that will enhance line management’s knowledge and skills to effectively deal with people related challenges within the business.
• Manage service providers and ensure that they provide the required employee assistance support services, as required.
• Facilitate trauma debriefing in instances of emergencies and incidences.

 Absenteeism Management:

• Advise and guide management on appropriate ways to deal with the underlying causes of genuine sick absence
• In line with company policy and the relevant legislation (BCEA, LEAVE POLICY)
• Participate in the Health / Absenteeism Forums and provide the necessary support.
• Coordinate between Occupational Medical Practitioner (OMP) and line managers in ensuring that support processes (e.g. Return to Work process) are implemented accordingly.
• Constantly review statistics and trends to ensure that absenteeism is kept within the set company threshold, Escalate deviations, as necessary.

 Ill-health and Incapacity Management

• Implement effective ways of managing permanent ill health and incapacity cases in line with company policy and the relevant legislation. (As per Schedule 8 of LRA) PLEASE NOTE: Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti-fraud line on 0800 003 056

Qualifications and Experience

• Bachelor’s Degree in Social Sciences or Health related fields.
• Recognized qualification in Occupational Health or related field.
• Proof of registration with health or relevant professional council.
• 5 years’ experience in occupational health or employee wellness field, including 3 years in management field. Standard Job Requirements Driver’s license code 08.
• Travel as required and approved

Competencies
Skills Required:

• Coaching and Counselling
• Persuasion and Influencing
• Inspirational Leadership
• Strategic thinking
• Innovative problem solving
• Management of talent Leading change
• Leading Governance
• Project management
• Planning Knowledge
• Relevant standards / legislation applicable to Health and Wellness and other areas.
• Understanding of functional, operational and technical management
• Knowledge and understanding of the principles of terminal operations Management / Knowledge of Employee Wellness, HIV / AIDS, Absenteeism, Incapacity
• Management Competencies Required:
• Collaboration Networking Confidentiality
• Programme Governance
• Embracing diversity
• Results-driven and dynamic
• Needs and trends analysis