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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
Vodacom is on a journey to become the South Africa’s leading technology company, moving from a handset retailer & network provider into a truly digital business.We will achieve this and deliver on our brand purpose by providing the best voice and data experience in the industry. Central to our aspirations will be the ability to offer an unmatched, operationally efficient and commercially viable Vodacom experience across all digital touch points. To support this vision Vodacom is striving to have the best-in-class digital channels which include App, USSD WhatsApp and any other mobile channels Vodacom may develop over time.The Executive Head of Mobile is responsible for defining and owning the Digital Channels growth and acceleration strategy, its execution and progress, business case tracking, technology roadmaps and customer experience. Part of this will be done through working across marketing channels and business product development to identify the most effective, efficient ways to develop propositions to drive the mobile channel growth, adoption and usage.The incumbent is innovative, technically savvy, data-driven and relentless in pursuit of channel growth and commercialisation and exceptional customer experience. This individual will play a critical role in identifying, implementing, and measuring new proposition and marketing programs to drive channel commercialisation.
Key accountabilities and decision ownership:
Commercial Drive:
Leadership and teamwork:
Company culture and organizational development:
Manage relationships with key suppliers:
Core competencies, knowledge and experience:
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