Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
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Electronic Records Management Officer (Candidates who previously applied to CS 197/23 need not to re-apply)
Provide professional support to all Directorates and Departments in the organisation in respect of the implementation and use of a compliant Electronic Records Management System (ERMS)
Assist in the design and implementation of the record keeping business requirements of client departments
Conduct assessments and discuss results with relevant clients
Assess and evaluate information to formulate conclusions and recommendations
Test new functionality requested from the ERMS (e.g. UAT - User Acceptance Testing)
Compile statistical information on enquiries/queries resolved on electronic record- keeping
Monitor and report on the usage of the system
Extract data and or meta-data from the system
Assess and evaluate the information and electronic records management compliance in order to identify risks and formulate recommendations
Research and create Records Management communication
material
Prepare training material and presentations in respect of electronic records management
Facilitate training of City staff on Electronic Records Management functionality
Update the Electronic File plan and disposal authorities
Participate in Records Management and/or ERM projects in relation to classification systems, compliance, training and disposals
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