Electronic Records Management Officer (Candidates who previously applied to CS 197/23 need not to re-apply) at City of Cape Town

Requirements

•  Relevant National Diploma or B Degree
•  5 – 6 years relevant work experience

Key Performance Areas

•  Provide professional support to all Directorates and Departments in the organisation in respect of the implementation and use of a compliant Electronic Records Management System (ERMS)
•  Assist in the design and implementation of the record keeping business requirements of client departments
•  Conduct assessments and discuss results with relevant clients
•  Assess and evaluate information to formulate conclusions and recommendations
•  Test new functionality requested from the ERMS (e.g. UAT - User Acceptance Testing)
•  Compile statistical information on enquiries/queries resolved on electronic record- keeping
•  Monitor and report on the usage of the system
•  Extract data and or meta-data from the system
•  Assess and evaluate the information and electronic records management compliance in order to identify risks and formulate recommendations
•  Research and create Records Management communication
•  material
•  Prepare training material and presentations in respect of electronic records management
•  Facilitate training of City staff on Electronic Records Management functionality
•  Update the Electronic File plan and disposal authorities
•  Participate in Records Management and/or ERM projects in relation to classification systems, compliance, training and disposals