Employee Benefits Adviser Assistant | Hyde Park at PSG Konsult Ltd

Job description:

To provide the practice management with support in managing and following up on matters relating to Employer Funds with Providers, as well as supporting members employed by those clients.

Responsibilities:

• Preparing and distributing Agenda Packs
• Scheduling and recording Manco meetings and then typing and distributing Minutes
• Following up on Action Items and updating our checklists
• Forwarding admin reports and communications to employers
• Ensuring billing timelines are met and assisting with reconciling any differences
• Responding to member queries – email and telephonic
• Submitting and following up on claims – death, disability, and withdrawal
• Providing benefit information
• Following processes
• Updating My Practice
• Recording and linking calls
• Diarising and following up on all pending matters
• Group Risk
• Medical Aid
• Gap Cover

Minimum requirements:

• Bcom General or B.Admin Degree
• 2-3 years relevant Employee Benefits experience
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)
• Recommendation:
• RE5

Competencies required:

• Detail oriented
• Strong administration, organising, prioritising and planning skills
• Strong work ethic, able to work with high volumes and pressure
• Follows processes – but makes suggestions for improvements
• Works independently – but understands the importance of supporting the rest of the team
• Problem solver
• Integrity
• Empathy
• Resilient