Employee Relations Officer at Beekman Group

• We are seeking a highly competent and detail-orientated Employee Relations Officer to join our HR team within a dynamic hospitality environment. This role is critical in supporting operational management with effective employee relations practices, ensuring legal compliance, and mitigating organisational risk.

Key Responsibilities

• Provide end-to-end support on employee relations matters, including misconduct, incapacity, grievances, and conflict resolution
• Manage and represent the organisation in external dispute resolution processes, including CCMA proceedings 
• Engage with trade unions on a regular basis, including participation in wage negotiations, consultations, and dispute management
• Draft and review disciplinary documentation, policies, and outcome reports with a high level of accuracy
• Ensure compliance with applicable labour legislation, internal policies, and collective agreements
• Facilitate disciplinary hearings and investigations, ensuring procedural and substantive fairness
• Support line management with guidance on employee relations best practices and risk mitigation
• Monitor and respond to compliance-related matters, including compliance orders and labour inspections
• Maintain accurate records and reporting on all employee relations matters

Key Competencies & Personal Attributes

• Relevant qualification in Human Resources, Labour Relations, or related field
• Minimum 2 years’ experience in an Employee Relations role
• Proven experience dealing with trade unions, including wage negotiations and dispute resolution
• Demonstrated experience handling CCMA cases from Conciliation through to arbitration
• Strong knowledge of South African labour legislation (BCEA, LRA, EEA)
• High level of attention to detail and strong administrative capability
• Ability to manage multiple matters concurrently with sound judgement
• Strong written and verbal communication skills
• Ability to work under pressure and meet tight deadlines
• Professional, objective, and confidential with sensitive matters
• High level of integrity and accountability

Additional Requirements

• Must be willing to travel to various operational sites as required