Enterprise Banker at Absa Group Limited (Absa)

Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.   
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Must have a Min NQF 6 business qualification (degree)
• Must have a min of at least 3 years experience in fast paced, highly pressurised, client facing (face to face and not call centre), target driven sales environment
• Must have a minimum of 3 years consistent high sales performing verifiable accolades/performance ratings with current and previous employers
• Must be comfortable working with business clients
• Must be comfortable working with complexity, financial statements and interpret and work with sales data
• Must be self starter, self governed, impactful team player and contributor
• Must be a value centred, disciplined individual

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)