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The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well located casinos, and some of the world’s premier resorts....
Job Purpose
The ERP Technical Lead will be responsible for supervising the ERP technical applications team, including but not limited to; the planning, installing, configuring, driving, and influencing technical design decisions of the ERP software applications, platform, and programs; as well as enhancements to existing products in line with business needs in a manner that is professional, reliable, and in line with business and regulatory requirements.
The ERP Technical lead will also oversee design of components and relevant databases; and the administration, monitoring, maintenance and updating of the system to ensure sustained and optimal system performance to enable the effective use and application of the systems within the business.
This role will be required to ensure all practices are in line with policy, frameworks and tools based on researched leading and industry practice, technical solutions, specialised projects and innovation, and legislative support to advise, enable and support business operations in achieving their objectives
Education
- BTech or Equivalent
- ERP Certification
- TOGAF Certification is an advantage
Experience
- Minimum 10 years’ experience within the IT industry is essential including:
- 3 – 5 years’ experience in a similar role
- 3 – 5 years’ ERP technical implementation experience
- 3 years IT solution delivery background (applications integration, business analysis and deployment)
- Strong vendor management experience
- Expert knowledge on ERP systems
- Experience with application architecture
- Application monitoring and capacity optimisation experience an advantage
Skills and Knowledge
- Analysing
- Creating and improving
- Sourcing information
- Applying expertise and technology
- Taking ownership
- Responding with urgency
- Collaborating
- Business Acumen
- Risk Management skills
- Business Analysis Process Flow knowledge
- Test Process cycle management
- ERP knowledge
- Database management and reporting
Key Performance Areas
- Collaborate with the business support team to receive and prioritise briefs from business; to design, deliver and support the ERP applications, and deliver each element to specifications to support business requirements across the business
- Facilitate brainstorming sessions to share new design concepts, perspectives, and ideas, defining and updating IT technical specification requirements to meet business requirements
- Collaborate with the team in constructing the concept, plan, and layout, ensuring the team understands and follows existing standards
- Oversee the technologies, tools and techniques used within the team and resolve escalated technical issues
- Manage the framework, system architecture and governance standards with regards the technical design and development of various the application, in alignment with strategic objectives and plans
- Supervise the team in designing and developing components for the ERP system in line with best development practices and ensuring the delivery of quality software
- Ensures quality assurance and testing of solutions before delivery to the business
- Manage the relationship with the support team around any obstacles, challenges, or delays
- Report on completed projects, costings and progress against pre-defined budgets and deadlines
- Be an ideas bank of innovation and concepts to be used as a foundation for various business requirements to improve system / application performance
- Commission, edit, and test solutions developed by third-party service providers when required ensuring it meets business specifications and standards
- Supervise staff conditions of employment, e.g., attendance, absenteeism, leave, adherence to policies and procedures
- Conduct performance management with the team, including the identification of employee training needs, on the job training and coaching to close developmental gaps and build succession for a talent pipeline
- Manage SLA to deliver to internal customers around technical requirements and support
Closing Date: 4th, May 2022
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