Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Sep 3, 2021
    Deadline: Not specified
  • Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content - video, audio and text - is consumed. The Buy segment offers consumer ...
    Read more about this company


    Executive, Retailer Service

    Job Description

    Retailer Delivery Executive 

    Retail Overall Vision: To be the Retailers One Source of Truth. NielsenIQ Retail Delivery team is responsible for delivering accurate, and timeous reporting requirements, while understanding and managing data query/requests from both internal, and external stakeholders.. Using technology-based servicing to deliver on key objectives. Overall delivery team goal to support overall RV goal. The team is  Solutions driven. 

    Role of the Retail Delivery Executive

    • Sourcing

      • Work with internal stakeholders to oversee Retailer client’s data quality coming into the Nielsen Factory (RE)

      • Assistance with resolution of Retail Data Queries. Understanding of Nielsen Data processes (Input, RD, Output) and driving resolution of data queries)

    • Servicing

      • Execute on delivery of  retail report requirements (on time = quality) to drive customer satisfaction

      • Continuously assess most efficient manner to deliver accurate data, right time, right person

      • Drive servicing efficiencies through planning and execution of client engagement model with Client Team  in order to attain acceptable client (NPS) satisfaction scores.

      • Using Nielsen technology and/or data to entangle our business within the client’s day-to-day operations

      • Accountable in understanding delivery queries, delays, communicating internally.

      • Analytical, able to find insights within data

    Requirements - Experience (Excel (basic VLOOKUP’s, pivot tables) , data analytics, workload prioritization)

    • People

      • Contribute to FMCG thought leadership and internal knowledge sharing for the business through the identification of emerging trends, problems, and opportunities.

      • Build a meaningful relationship across all employees on your team, building trust and a culture where the Nielsen values are central

      • Set objectives and KPIs, performance reviews, feedback, and career mentoring.

    Experience and education required

    •        Bachelor’s degree from a recognized university
    •        Strong analytical skills
    •        Basic business understanding (e.g., comfortable with terminology: revenue, profit, loss, margin)
    •        Excellent Microsoft office tools usage skills
    •        1 year experience in a FMCG analytics environment, carrying out data analytics will be an added advantage

    Client Delivery 2021 priorities: (TBC)

    • Sourcing (Measure: RHT / Salesforce Query Resolution

    • Servicing: Win with Retailers (Measure: RHT/ NPS

    • Selling: Win with Retailers (ROH + FCF

    • People/ Team development. Check in, IDP, Link team through Best practice sharing

    Method of Application

    Interested and qualified? Go to Nielsen on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Nielsen Back To Home

Career Advice

View All Career Advice

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail