F & I Manager at SIG Labour & Associates

MAIN PURPOSE OF JOB:

• Ensure that all personnel in department adhere to and follow OEM, as well as company policies and procedures.
• Finance and Insurance Manager with all administration, compliance, Signio and documentation.
• To provide an effective service to customers and the dealer through vehicle finance and the sale of approved products thereby maximizing the second gross profit
• To ensure maximum efficiency and profitability of the company whilst giving total customer satisfaction

RELATIONSHIPS AND PERSONAL ACTIVITIES:

• Directly responsible to General Manager

Relationship with:

• Vehicle manufacturers, banks, insurance companies
• Other professional organizations, SABTA, M.I.F., N.A.D.A., N.A.A.M.S.A., I.M.I., Chamber of Commerce, other motor vehicle dealers
• Other companies' representatives and suppliers

CUSTOMER SERVICE AND SATISFACTION:

• To maintain a high level of customer satisfaction whilst maximizing profits
• To improve the quality of customer service and retention by referring customers to in-house financial and insurance facilities
• Assisting workshop clients with motor plan extension and quotes

COST CONTROL:

• To ensure all customers invoices have been prepared and submitted
• To examine daily / weekly / monthly debtor situation ensuring collection of outstanding accounts

MAIN JOB FUNCTIONS:

ADMINISTRATION:

• To ensure that the department is operated correctly within legal parameters such as the National Credit Agreements Act, Insurance Acts, FAIS, FICA and Tax Laws
• Operate within dealership parameters
• Load electronic applications, contracts, on all bank mediums to facilitate speedy finance approvals and payouts
• To use Signio for contract and product documentation
• To ensure the compliance and FIAS files are completed correctly
• To assist with DOC, daily figure reporting

COMPLIANCE:

• Adhere to compliance procedures in terms of FAIS, FICA and such other policies of the company including Beeswax
• Complete required FICA and FAIS documentation
• Submit completed correct, completed FIAS file when required

COMMUNICATION:

• To maintain good liaison with financial institutions, insurance companies, professional bodies, suppliers, statutory representatives, and all other contacts

FINANCE:

• To keep financial structure of department under constant review

EXPERIENCE, QUALIFICATIONS AND TRAINING:

• Knowledge and experience of the retail motor industry
• Skills, experience and knowledge of modern business methods and controls
• Credit Management skills and computer literacy
• Required minimum NCA, FAIS credits and RE exams, CPD points, COB