Job Opportunities at SIG Labour & Associates

JOB DESCRIPTION:

• Executing all contractual compliance at the area of responsibility
• Daily visits and liaison with customers
• Compiling weekly and monthly reports
• Ensure internal audit programs are adhered to
• Monitor risks and initiate actions as and when required
• Respond to emergency calls immediately
• Managing the operations according to the security company's Operational Policy and client specific works Instructions/ Procedures
• Ensuring effective operational cost control in area of responsibility
• Responsible and accountable for the effective management of intelligence, personnel, personnel administration, operations, logistics, finances, discipline  and EH&S
• Maintain close liaison and interaction with client
• Daily communication with Regional Manager

MINIMUM CRITERIA:

• Grade 12
• PSIRA Registration - Grade A
• Degree / Diploma in Security Management will be advantageous
• Security industry experience at managerial level of at least three years
• Experience as a manager responsible for different sites will be advantageous
• Well-developed operational and administrative skills
• Good communication skills (both written and oral) in English
• Computer literate (Word, Excel, Powerpoint)
• Financial skills developed of understanding, adjusting and effective control over all assets
• Previous experience in a Residential Estate environment
• Good people skills
• Organizational ability
• Valid Driver's License
• Must reside in area of operations or be willing to re-locate
• Must be able to work independently
• Must be able to work under pressure

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MAIN PURPOSE OF JOB:

• Ensure that all personnel in department adhere to and follow OEM, as well as company policies and procedures.
• Finance and Insurance Manager with all administration, compliance, Signio and documentation.
• To provide an effective service to customers and the dealer through vehicle finance and the sale of approved products thereby maximizing the second gross profit
• To ensure maximum efficiency and profitability of the company whilst giving total customer satisfaction

RELATIONSHIPS AND PERSONAL ACTIVITIES:

• Directly responsible to General Manager

Relationship with:

• Vehicle manufacturers, banks, insurance companies
• Other professional organizations, SABTA, M.I.F., N.A.D.A., N.A.A.M.S.A., I.M.I., Chamber of Commerce, other motor vehicle dealers
• Other companies' representatives and suppliers

CUSTOMER SERVICE AND SATISFACTION:

• To maintain a high level of customer satisfaction whilst maximizing profits
• To improve the quality of customer service and retention by referring customers to in-house financial and insurance facilities
• Assisting workshop clients with motor plan extension and quotes

COST CONTROL:

• To ensure all customers invoices have been prepared and submitted
• To examine daily / weekly / monthly debtor situation ensuring collection of outstanding accounts

MAIN JOB FUNCTIONS:

ADMINISTRATION:

• To ensure that the department is operated correctly within legal parameters such as the National Credit Agreements Act, Insurance Acts, FAIS, FICA and Tax Laws
• Operate within dealership parameters
• Load electronic applications, contracts, on all bank mediums to facilitate speedy finance approvals and payouts
• To use Signio for contract and product documentation
• To ensure the compliance and FIAS files are completed correctly
• To assist with DOC, daily figure reporting

COMPLIANCE:

• Adhere to compliance procedures in terms of FAIS, FICA and such other policies of the company including Beeswax
• Complete required FICA and FAIS documentation
• Submit completed correct, completed FIAS file when required

COMMUNICATION:

• To maintain good liaison with financial institutions, insurance companies, professional bodies, suppliers, statutory representatives, and all other contacts

FINANCE:

• To keep financial structure of department under constant review

EXPERIENCE, QUALIFICATIONS AND TRAINING:

• Knowledge and experience of the retail motor industry
• Skills, experience and knowledge of modern business methods and controls
• Credit Management skills and computer literacy
• Required minimum NCA, FAIS credits and RE exams, CPD points, COB

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JOB OVERVIEW:

• Managing the site according to the company's operational policy and client specific works instructions / procedures
• Executing all contractual compliance at the area of responsibility
• Compiling daily, weekly and monthly reports
• Responsible for Incident investigations and reports
• Attend client meetings
• Ensure internal audit programs are adhered to
• Ensuring effective operational cost control in area of responsibility
• Responsible and accountable for the effective management of intelligence, personnel, personnel administration, operations, finances, discipline and EH&S
• Monitor risks and initiate actions as and when required
• Respond to emergency calls immediately
• Compiling of duty rosters, verification of timesheets
• Daily communication with area manager

QUALIFICATIONS & POSITION REQUIREMENTS:

• Grade 12
• Grade A PSIRA Registration
• Valid driver's license
• Security industry experience at management level for at least 5 years
• Computer literate (excel & word)
• Good communication skills (both written and oral) in English
• Medically fit
• Well-developed operational and administrative skills
• Storage yard experience will be advantageous
• Must live in area of operation or be willing to relocate

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Requirements:

• PSIRA Grade A qualified with renewed certificate
• Grade 12
• Valid driver's license and own car
• Computer literate (Word, Excel, Powerpoint, etc.)
• Exceptional supervisory experience
• Exceptional communication skills (spoken and written) in Afrikaans, English, etc.
• Willing to work shifts
• Able to work under pressure and multi-tasking
• Excellent leadership skills
• Outstanding client relationships
• Able to report accurately and on time
• Excellent knowledge of company policies and procedures