Facilities Coordinator -JHB at Tsebo Solution

• Tsebo Facilities Solutions is looking for a Facilities Coordinator to ensure quality systems and processes are consistently implemented and monitored in line with contractual obligations. The role provides supervisory direction and site support to deliver workplace services efficiently, ensuring high levels of client satisfaction in accordance with the Master Service Agreement.

Duties & Responsibilities    
Operational Delivery

• Manage daily client and visitor interactions
• Coordinate meeting rooms, arrivals, and special requirements
• Ensure compliance with health, safety, and quality standards
• Monitor maintenance requests and service delivery
• Manage supplier processes, invoices, and reconciliations
• Support budget control and financial compliance
• Oversee soft and technical services operations
• Conduct site inspections and supplier reviews
• Manage stock and perform stock takes

Contractual Delivery

• Ensure adherence to client financial policies and procedures
• Maintain correct systems and controls for service recovery
• Customer Focus
• Maintain strong client relationships Handle queries and complaints promptly
• Conduct satisfaction surveys
• Support continuous service improvement
• Manage conflict professionally

Reporting

• Prepare and submit monthly reports
• Maintain accurate records
• Compile operational and performance statistics  

Code of Conduct & Compliance

• Adhere to TFS SHEQ policies and ethical standards
• Take accountability for performance
• Support company and client reputation
• Perform additional duties as required
• Work flexibly when operational needs demand

Skills and Competencies    
Skills:

• Knowledge of facilities management and workplace services
• Financial administration (OPEX, CAPEX, invoicing, reconciliations)
• Basic technical knowledge (e.g., generators, UPS systems)
• Supplier and contract management
• Health, Safety, Environment, and Quality (SHEQ) compliance
• Customer service excellence
• Reporting and administrative systems (Excel, internal systems)

Core competencies:

• Working with people and building team collaboration
• Strong adherence to principles, values, and compliance standards
• Customer-focused mindset
• Ability to influence and manage conflict
• Planning, organising, and following procedures
• Maintaining performance under pressure
• Proactive problem-solving and continuous improvement

Qualifications    
Qualifications

• Grade 12 / National Senior Certificate (minimum)
• Certificate/Diploma in Facilities Management, Business Administration, or related field (preferred)

Work Experience

• 2–5 years’ experience in workplace services, facilities coordination, or hospitality/front-of-house environment
• Experience in supplier coordination and client-facing roles
• Exposure to financial administration (budgets, invoicing, reconciliations)

Deadline:25th June,2026