Facilities Coordinator- Soft Services at Tsebo Solution

• Tsebo Facilities Solutions is looking for a Facilities Coordnitor who will be responsible for supporting the Soft Services Manager in overseeing the day-to-day delivery of cleaning, hygiene, landscaping, pantry, ponds, pest control, reception, waste and related services across the Client’s campus. The role includes direct supervision of the Moves & Churns team (Transport Services), responsible for the safe and efficient relocation of furniture and equipment on-site) and ensuring service providers deliver in line with contractual obligations and agreed SLA/KPI standards. The position combines operational oversight, supplier governance, administration, and reporting, with a strong focus on customer service and compliance. Be prepared to support all TFS entities within this account under Soft Services. 

Duties & Responsibilities    
DUTIES: (Role & responsibility)

• Supervise the Moves & Churns team to ensure all relocations, furniture moves, and equipment transfers are carried out efficiently, safely, and with minimal disruption.
• Support the Soft Services Manager in monitoring and ensuring high standards of service delivery across Cleaning, Hygiene, Landscaping, Pantry, Ponds, Pest Control, and related services etc.
• Conduct site inspections and service provider compliance checks.
• Custodian of hygiene and beverage consumables: stock management, utilisation control, reporting, and replenishment planning.
• Provide support during peak workloads (including occasional assistance to Events or other teams as directed).
• Assist with supplier governance, SLA monitoring, contract evaluations, and reporting.
• Prepare meeting agendas, take minutes, and follow up on action items for weekly/monthly/quarterly KPI reviews.
• Draft BOQs, consolidate comparative quotations, and support procurement processes.
• Assist with HR processes such as coordinating leave schedules for Soft Services staff.
• Maintain accurate documentation in line with Tsebo and Client requirements, including HSE records, compliance certificates, and audit-ready files.
• Prepare reports, spreadsheets, correspondence, and presentations for management and client stakeholders.
• Support financial administration including budget monitoring, purchase orders, and cost control.
• Communicate effectively with all levels of staff, subcontractors, and client representatives

Skills and Competencies    

• Good understanding of both Tsebo Facilities Solutions and Client operations: Hard & Soft Skills, with specific skills within theSoft Service operations
• Strong understanding of Soft Services delivery within a facilities contract
• Knowledge of service level agreements, supplier governance, and compliance requirements
• Proficiency in MS Office (Word, Excel, PowerPoint) and ability to produce reports/presentations
• Working knowledge of SHEQ and related compliance documentation.
• Ability to manage budgets, stock, and consumables
• Excellent verbal and written communication skills
• Strong organisational and administrative skills

Specialist Skills and Knowledge

• Experience and working knowledge of Operations and associated administration within Clients Operations is a prerequisite
• Experience and knowledge of Client and Tsebo financial processes, documentation management, processes and systems, within Tsebo environment is a requirement
• Assist Tsebo Soft Services Manager and associated Hard Services Team in drafting, submitting, qualifying BOQ’s and consolidation of information, for submission to Client for approval.
• Working knowledge of MS Office, in particular MS Word, Excel, Powerpoint, etc
• Experience and knowledge of facilities management and Soft Services processes and industry within the Client operational environment is required  

Qualifications    

• Minimum Grade 12.
• Studies toward a Facilities Management qualification.
• Post Matric qualification in Hospitality/Entertainment industry (preferred) 
• 4-5 years’ experience within an FM operation, more specifically within Soft Services
• Managed Soft Services across the entire suite of services (Cleaning, Hygiene, Landscaping, Pest Control, Waste Management, Concierge/Reception services, etc)
• Supervisory experience, preferably managing teams and/or subcontractors
• Experience working within a large corporate or international client environment

Deadline:16th January,2026