Facilities Manager at Tsebo Solution

Duties & Responsibilities

• Establishes and maintains a good working relationship with the client.
• Management and control the contract budget.
• Manage and control all aspects regarding Safety, Health, Environment & Quality (SHEQ).
• Manage TFS staff and ensure outputs are attained.
• Manage all aspects of partner interactions with the client and TFS.
• Maximize and create new business opportunities within the account.
• Manage the relationships with the building owners and contractors to ensure service delivery.
• Manage the site budgets to meet financial objectives and provide monthly reports.
• Monitor help desk statistics and audit to ensure adherence to Service Level Agreements.
• Develop and implement best practices for client services.
• Identifies opportunities for major revenue enhancement, major cost reduction and production efficiency.
• Ensures continuous improvement and benchmarks services.
• Manage and assist in financial month-end submissions to the client.
• Assist the client in managing safe work practices that are in line with Occupational Health and Safety Act.
• Management of sub-contractors and external service providers.
• Ensure that internal and external Service Level Agreements as defined in our Scope of Works are met.
• Assist with the management of regular and preventative maintenance plans and pre-approved capital projects
• Compilation of technical and management reports as well as data for the client and Operations Executive.
• Conduct technical audits.
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards · Adhere to the TFS Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position. Ad Hoc · Any reasonable action requested by management.
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
• Adhere to the TFS Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position. 

Skills and Competencies

• Excellent communication skills and relationship management skills.
• Customer service centric.
• Team and project focused. Strategic planning skills.
• Problem solving and analytical skills. Innovative. 
• Financial and business acumen.
• Strong project and resource management skills. 
• Conflict handling.
• Very good oral and written skills that facilitate effective and persuasive communications with people at all levels within Tsebo Facilities and with external customers.
• Ability to deliver high quality and proactive service to internal and external customers.
• Ability to effectively manage processes and projects.
• Ability to identify, develop and apply new ideas and practices in areas of responsibility that are consistent with Tsebo Facilities strategies, and which demonstrate a proactive approach to meeting the needs of the account.
• Ability to develop good internal and external networks and to gain credibility with management, staff, and external parties.
• Ability to provide leadership, counselling, motivation, and constructive performance reviews of staff, securing their respective commitments to the department’s goals.
• Ability to handle conflict situations.
• Ability to use own initiative and to operate with no management support when required.
• Must be an extrovert and be approachable at all levels in the working environment.
• Ability to work after hours and willingness to travel.
• Ability to work under pressure.

Qualifications

• Grade 12
• Appropriate tertiary education, preferably in Engineering. 2 -5 years experience in Facilities; Engineering environment; Property or Project Management or equivalent knowledge and skills.
• Good understanding and experience of Safety, Health, Environment & Quality (SHEQ).
• Good financial and business acumen. · Working knowledge of equipment, materials and supplies used in facilities management.
• Good understanding of SLA’s and Management contracts.
• Operational experience at a managerial level.
• Knowledge of LRA and managing labour relations issues.
• Valid driver’s license and own transport.
• Experience in managing technical and non-technical staff.
• Computer literacy on MS Office Packages (MS word, Excel)