As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
- Be able to bend, stand and lift.
Qualifications
- Be 18 years of age Must have completed at least a Nationa Senior Certficate
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Duties & Responsibilities
Specific Site Objectives
- Undertake Planned Preventative Maintenance Tasks allocated by the Senior Technician.
- Undertake Re-active Maintenance Tasks and Repairs allocated by the Senior Technician.
- Ensure that best Operating Practice is applied when undertaking Maintenance Tasks / Repairs.
- Provide a list of required materials to Senior Technician to enable successful execution of Maintenance Tasks.
- Complete and issue Check Sheets to Senior Technician on a weekly basis.
- Assist in keeping Workshop tidy and presentable
- Tasks related to maintenance, repairs, replacement and installations.
- Surface Preparation: Assessing and preparing surfaces, ensuring they are clean, level, and suitable for tile installation.
- Measuring and Cutting: Taking precise measurements of spaces to determine tile layout and cutting tiles to fit specific areas, accounting for corners, edges, and irregular spaces.
- Tile Installation: Applying adhesives and setting tiles in place according to the predetermined layout, ensuring proper alignment and spacing.
- Grouting: Filling the spaces between tiles with grout, ensuring a uniform and durable finish while preventing water penetration.
- Tile Repair and Replacement: Repairing or replacing damaged or broken tiles, addressing issues such as cracks, chips, or dislodged tiles.
- Waterproofing: Implementing waterproofing measures, especially in areas prone to moisture, to protect underlying structures and prevent water damage.
- Sealing: Applying sealants to specific types of tiles, such as natural stone or porous tiles, to enhance durability and resistance to stains.
- Pattern Design: Creating intricate tile patterns or designs, incorporating different tile shapes, colors, and textures to achieve specific aesthetic goals.
- Surface Finishing: Polishing, buffing, or otherwise finishing tiles to achieve the desired appearance and texture.
- Cleaning and Maintenance: Conducting regular cleaning and maintenance of tiled surfaces, including grout cleaning, to preserve the appearance and longevity of the installation.
- Estimating Material Needs: Calculating and estimating the quantity of tiles, adhesives, grout, and other materials required for a project.
- Client Consultation: Consulting with clients to understand their preferences, providing recommendations, and ensuring customer satisfaction with the final result.
- Health and Safety Compliance: Adhering to safety protocols, using appropriate personal protective equipment, and ensuring a safe work environment.
- Continuous Learning: Staying updated on new tile materials, trends, and installation techniques through ongoing training and professional development.
- Plumbing Repairs: Fixing leaks, replacing faucets, unclogging drains, repairing or replacing pipes.
- Electrical Work: Replacing lights.
- Carpentry: Repairing or installing cabinets, shelves, doors, windows, and trim work; building or repairing furniture; fixing or replacing damaged woodwork.
- Painting: Preparing surfaces, patching holes, applying primer and paint, selecting and matching paint colors, touch-up work.
- Drywall Repairs: Patching holes, repairing cracks, applying joint compound, sanding, and preparing surfaces for painting.
- Flooring: Installing or repairing laminate, vinyl, or tile flooring; repairing or replacing damaged floorboards; carpet installation or repairs.
- General Maintenance: Performing routine maintenance tasks, such as replacing filters, lubricating hinges, tightening screws, and checking for safety hazards.
- Shelving and Storage: Building and installing shelves, organizing storage spaces, installing hooks or racks.
- Exterior Maintenance: Cleaning gutters, power washing surfaces, repairing fences or gates, maintaining outdoor structures.
- Assembly: Putting together furniture, equipment, or other items that require assembly.
- Miscellaneous Repairs: Handling various small repairs, such as fixing leaky faucets, squeaky hinges, loose doorknobs, or wobbly furniture.
- Transportation of fellow employees
- Four work orders per day on average
- Cleaning of Offices
ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position
Ad Hoc
- Any reasonable action requested by management, Supervisors, Artisans.
Skills and Competencies
- Good knowledge of all trades, plumbing, carpentry, electrical, building repairs, maintenance and tiling.
- Knowledge of tools and materials used in the assigned area of responsibility
- Understand and follow oral and written instructions
- Ability to plan, organise and control own work effort
- Good people skills
- Excellent customer relation skills
Qualifications
- Minimum Grade 12
- 3 year experience in Tiling
- Driving license
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Duties & Responsibilities
- All aspects of purchasing, food preparation & presentation.
- Ensure Halaal food preparation standards are adhered.
- Deputize in the CM’s absence if necessary.
- Promote the professional growth and development of the culinary team.
- Ensure that all staff are familiar with the day's requirements.
- Give and take culinary direction in a positive and impactful manner
- Responsible for running the kitchen operation as well as having a passionate interest in the business beyond the kitchen doors.
- Make sure that the necessary stocks are on hand at the right quality and quantity.
- Produce menus which demonstrate flair, imagination and an upmarket awareness that meets customer needs and VIP function preferences.
- Overseeing and developing the organization of food preparation and production according to the demands of the business units whilst maintaining the Fedics company standard.
- Ensure that all statutory, as well as company hygiene regulations are being strictly adhered to, while working towards improving systems and processes.
- Responsible for food budgets and to achieve their requirements with respect to average spend, profit percentages and expenses.
- To ensure that all maintenance problems are timeously reported and followed up.
- Guarantee that all communications between service areas and kitchen run smoothly.
- To ensure that each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperature.
- To attend seminars and training courses as and when directed.
- To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.
- Stay abreast with food trends as well as best practices.
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organising and planning skills
- Interpersonal skills
- Team Player
- Knowledge sharing culture - able & willing to do training at units
- Excellent food skills
- Strong in functions
- Ability to network and keep a good line of communication open with clients
- Strong client and customer service skills
- Disciplinary procedures knowledge
Qualifications
- Matric certificate and culinary qualification/diploma
- Exposure to upmarket function catering
- Good at controlling costs & doing menu planning
- Strong functions experience
- Must have 2-3 years’ experience in a similar position
- Computer literate & excellent communication skill
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Duties & Responsibilities
- Managing the Tsebo Cleaning Finance team to provide effective and efficient financial reporting internally within Tsebo Cleaning
- Preparation of all monthly balance sheet reconcialitions
- Debtors and Creditors Age Analysis; Stock and cash verification and Bank reconciliations
- Provisions, Accruals, Accrued Income (ensure accounted for within acceptable accounting standards)
- Manage the Forecasting and budgeting process for Tsebo Cleaning
- Working capital targets in line with targets set during the budget procecss
- Provide adequate commercial support in terms of contract profitability, working capital management and ad hoc projects
- Manage Year End Audits, adhoc audits and ensure adhere to internal contrls, procedures, deadlines and regulatory requirements
- Manage Adhoc responsibilities included in Finance such as system implementation , streamlining reporting and any adhoc requests from the CEO, MD and or Finance Director
Skills and Competencies
- Computer literacy (Microsoft Word, Excel, PowerPoint; Microsoft AX2009, XL3, etc);
- Advanced Excel experience is essential;
- Knowledge of budgeting & forecasting processes is preferred;
- Previous financial modelling experience preferred;
- Working knowledge of IFRS experience a must;
- Group accounting / consolidations experience preferred;
- Excellent communication, interpersonal and presentation skills.
- Leadership skills and excellent communication skills;
- Analytical & problem-solving skills;
- Leadership skills;
- Ability to plan, organise and control own work effort;
- Customer service centred;
- Team focussed;
- Financial and business acumen;
- Experience in policies and procedures in purchasing;
Qualifications
- Bachelor’s degree in Accounting / Financial Management;
- CA (SA) or Equivalent
- 5-8 years’ post-qualifying experience;
- 2-3 years’ previous relevant management experience, preferably in HO environment; Service orientated experience in Cleaning, Hygiene, Security, Catering, Facilities management and or aligned industry will have an added advantage
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Duties & Responsibilities
- Assist Project Manager with monthly Client Account
- Comprehensive maintenance of all financial control systems
- Report any fluctuations on stock consumption reports to the Project Manager
- Assist Project Manager with once a month surprise Audit Stock Check
- Risk skills required
- Liaise with all Project Managers, consolidating all costings for meals and functions and GP monitoring
- Assist with stock takes. Ensure all invoices received for processing, have been GRV’d.
- Computer literate – use of various computer programs ie Word, Excel, Menutec.
- Must be able to assist with functions, if the need is there
- Compile weekly summary of Profit and Loss for the unit.
- Compile all bookkeeping returns required by Regional Office and the unit as per the times stipulated.
- Ensure all bookkeeping returns and trading analysis figures are balanced by Friday after stock takes.
- Conduct spot checks in units with Control Sheets vs POS vs Cash Received
- Conduct Cash Checks in units, balancing to PRS Cash on Hand
- Administer and manage all Local Debtor transactions and payments
- Accurate filing of account and financial records.
- Submit the relevant accurate financial documentation when needed
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organising and planning skills
- Interpersonal skills
- Team Player
- Strong client and Customer service skills
Qualifications
- Relevant Degree/Diploma or Certificate
- Knowledge of industry advantageous
- Experience in a similar position an advantage
- Must be able to work on My Market, Menutec & MS Office
- Food Background essential
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Duties & Responsibilities
- To provide effective leadership to catering managers and their team of catering staff
- To ensure the company’s image is projected through excellent client relationships, quality of service, product and productivity
- Develop medium and long-term strategies to grow the business in conjunction with the operations director
- Comply with the divisions budgetary requirements within the financial guidelines
- Understand and maintain all financial aspects of the business – budgeting, forecasting
- Understand and implement company standards, policies and procedures in line with legislation
- To work and operate in a stressful environment and perform well under pressure
- Ensure Quality Control is in accordance with The Company standards
- Oversee Cash Management (control of debtors, stock checks and cash checks etc)
- Effect profit growth in all areas of responsibility
- Meeting agreed deadlines with regards to submission of forecasts, profit and loss’s etc.
- Human Resources management (including I.R., training and development) and performance management
- Operational standards – Maintain and improve on operational standards as agreed
- Meeting all quality / star grading standards within the areas of responsibility, as per Fedics Grading checklist and KRAs within the Performance Management Scheme
Skills and Competencies
- Strong Business Acumen
- Interpersonal skills
- Time Management skills
- Computer Skills
- Honest and reliable
- Attention to detail
- Innovative approach to streamlining systems
- Communication & organisational skills
- Accuracy
Qualifications
- Matric and Culinary Tertiary qualifications Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems and processes Drivers Licence and own vehicle essential
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Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Skills and Competencies
- Must enjoy practical and methodical work
- Be honest and reliable
- Have good hand-eye coordination
- Be able to work quickly and safely
- Have good personal hygiene
- Be free from skin allergies to foods and detergents
- Have good communication skills
- Must be able to work as part of a team.
- Must have the stamina to work 45-50 hours per week.
- Be able to bend, stand and lift.
Qualifications
- Be 18 years of age Must have completed at least a Nationa Senior Certficate
go to method of application »
Duties & Responsibilities
- Proactively manage the Food Safety Management Systems, ensure compliance with OHSAct as well as manage Tsebo’s Good Manufacturing Practices
- Menu planning and design; research and design; Innovation
- Ensure Halaal standards are adhered to at all times
- Ensure high quality of food preparation, presentation and service is up to Tsebo Catering Solutions standards by meeting all quality / star grading standards in all areas of responsibility.
- Organising, preparing & co-ordinating functions for the Unit
- Management of all administration, finances, debtors, budgets, and HR related practices etc.
- To ensure the provision of quality food and service, to the requirements and satisfaction of the company.
- This includes all meals, functions and resale items.
- To plan and cost menus, making sure that budgetary limits and prescribed menus are adhered to.
- To ensure correct and timeous completion of all administrative work.
- To ensure that cash-up procedures are strictly adhered to.
- To ensure that all monies are banked in accordance with laid-down procedures.
- To ensure that staff records are up to date and kept in accordance with company and statutory requirements.
- Hire, train, and schedule catering staff, and be actively involved in the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
- Additional responsibilities include the reporting of operating statements, reports, and operational budgets, and review of the collection of receivables.
- Menu development & costing, marketing functions as they relate to the catering department.
- To ensure that hygiene standards comply with company and statutory requirements.
- To ensure effective security in all areas under your control.
- To be aware of and respond the needs of your staff, including induction, monitoring performance, coaching and ensuring that appropriate training is affected.
- To carry out On-the-Job Training as requested by the company.
- To ensure that regular fire drills are held, evacuation procedures understood and effected.
- To ensure that HACCP and NOSA regulations are adhered to.
- To complete and submit all necessary, relevant documentation in the event of fire, theft, burglary or accident.
- To ensure that staff are correctly dressed at all times.
- To recruit, interview and manage subordinates complying with company and statutory procedures.
- To constantly be aware of the needs of the customer, continuously striving to create the right environment.
Skills and Competencies
- Understanding of Halaal food preparation.
- Must enjoy working with people.
- Must have good organisational skills.
- Be able to pay attention to detail.
- Have good interpersonal and supervisory skills.
- Be able to work irregular hours, on weekends and public holidays.
- Must have good communication skills.
- Must have good grooming and presentation skills.
- Must be comfortable working with computers.
- Must able to negotiate, organise, delegate and work under pressure.
- HACCP.
- FSC.
Qualifications
- Diploma in Food Production.
- Previous working experience within a Halaal Kitchen
- 3 years' experience managing a corporate kitchen
- Minimum 4 years’ experience in the catering and / or restaurant industry on a managerial.
- Own Vehicle
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Duties & Responsibilities
- Take full responsibility and management of your site,
- Act with utmost urgency when attending to any client request and do so pro-actively,
- Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
- Output based contracts must be managed efficiently,
- Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
- Ensure work schedules/job cards are in place for each position and relevant to site,
- Ensure consistently high service standards are maintained for all services in scope with regular inspections,
- Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
- Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
- Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
- Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
- Effective use and updating of electronic application/tools issued by the company,
- Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
- The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
Communication:
- Regular client meetings with clients signing off unit visit checklist,
- Responding to clients and management request timeously and action accordingly,
- Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
- Effectively communicate and filter company information to staff,
- Keep line management informed of pertinent issues relating to your contracts.
Labour Management:
- Work with HR to allocate staff to sites according to policies and procedure,
- Complete time sheets and submit to the administration department as per the deadlines,
- Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
- The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
- To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
- Ensure that all staff have signed and are abiding by the Tsebo House rules.
Health and Safety:
- Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
Unit Finances:
- Actively manage unit leave liability and leave plans according to company policies and targets,
- Continually identify potential of additional business within existing contracts and One off cleaning opportunities,
- Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
- Ensure debtors collection is in line with contractual agreements,
- Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
- Chemical and consumables are ordered in line with a monthly pre-determined budget.
General:
- Maintain a high standard of morale and motivation,
- Attend meetings, training etc
- Implement and manage initiatives and objectives as set out by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
- Ensure that our TCS brand is protected and represent it professionally at all times,
- Ensure that statutory/legal requirements are strictly adhered to,
- To keep abreast of changes in all company policies and procedures,
- Adhoc duties.
Skills and Competencies
- Strong on client relationships and strong communication skills,
- Leadership skills,
- Attention to detail,
- Sense of urgency,
- Problem solving experience,
- Able to work under pressure,
- Be flexible and adaptable,
- Should be able to work independently,
- Able to work independently and under pressure.
Qualifications
- Relevant operations and people management experience,
- Minimum of 5 years’ experience in a similar environment on middle management level,
- Experience in the healthcare industry is highly advantageous,
- Experience in managing or overseeing large compliments of people,
- Understand cleaning principles and knowledge of company policies and procedures,
- Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
- Strong people skills and knowledge or Industrial relations.
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Duties & Responsibilities
Servicing and all related functions are to be done by all Washroom Staff as follows:
- Servicing of all deep cleaning requirements on all client sites, as per communicated service procedures and instructions.
- Assist with delivery of consumable orders to all clients.
- Make sure that there is always chemical packed (sani bin powder/ deep cleaning chemicals) and available for servicing of sites.
- Servicing of sanitary bins. Make sure all sanitary waste is disposed of in accordance to the regulations.
- Assist with ensuring that all customers’ services allocated for the day and the month are completed on time, effectively and efficiently.
- Ensure that all service stock that was not used during the service is returned to the warehouse and make the supervisor and warehouse assistant aware of returned stock.
- Report all servicing, equipment, customer or site problems to the supervisor.
- Ensure equipment is in good working order at all times on your client’s premises.
- Pay prompt attention to client complaints and resolve efficiently and timeously.
- Report incidents and accidents on client’s premises to the Supervisor and Operations Manager.
- Portray a positive image at all times.
- Work overtime as instructed by Management and operational requirements - but only with permission. Overtime work will be a regular requirement and is an expectation as part of this role.
- Wear company uniform and all relevant personal protective equipment during working hours.
- Adhere to all Health and Safety regulations at all times.
- Provide a high-quality service with a polite and professional approach when visiting clients.
- Ensure that client service levels are maintained to the highest possible standards.
- Comply with, implement and maintain all company systems, policies and procedures.
- Carry out any reasonable and lawful instruction given by your immediate superior or person in authority.
- Assist with Warehouse, Office and Vehicle Housekeeping as communicated by the Operations Management.
- Treat all customers and colleagues with respect in the best interest of the employer
- Any other tasks necessary for the conduct of the employer's business, as the employer may from time to time direct.
Skills and Competencies
- Must possess excellent organizational skills- strong attention to detail,
- Excellent communication skills,
- Ability to multitask and perform job duties in a timely manner.
Qualifications
- Grade 12/Matric certificate,
- Hygiene and cleaning experience highly advantageous,
- Familiar with MS Office
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Duties & Responsibilities
- Placing monthly, weekly and daily orders on D365 / manual for stock required at office. Information supplied by Warehouse Administrator.
- Follow up on all orders placed with suppliers – report back to management on short stock and or back orders.
- Checking OrderWise for orders and processing paperwork for delivery and completing confirmations on site.
- Placing direct orders with suppliers for larger client orders and following up with deliveries and getting POD back for invoicing.
- Processing paperwork for all orders – monthly contractual orders, ad hoc orders, installations – daily basis.
- Completion of all quote requests to clients.
- Manage all delivery schedules, paperwork and make sure all orders are delivered in full.
- Collate all paperwork and send off to Bookkeeper for invoicing immediately – DAN, PO/Order number and quote.
- Maintain complete filing – contracts, service slips, delivery notes.
- Checking of service slips against service schedule for the day and report any services that need to be caught up to the relevant Operations Manager.
- Assist with mid-month and month-end stock take count.
- Coordinate all queries received from clients to the Supervisors and communication to be sent to client.
- Complete weekly meetings with Operations Managers and Divisional Manager.
Skills and Competencies
- Business management principles, including proven financial skills.
- Strong people skills.
- Strong on client relationships and excellent communication skills.
Qualifications
- Matric – Related tertiary education an advantage,
- 3 years experience in a similar position is essential,
- Good computer skills essential – especially Microsoft Excel,
- Data capturing (accuracy is crucial),
- AX and D365 experience is advantageous,
- Finance, accounting and administration experience or knowledge essential,
- Good communication skills,
- Organisational and administrative skills, honesty and integrity.
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Duties & Responsibilities
Stock Transfers
- Receive orders at the stores and check deliveries in line with invoice and quality standards
- Document any variances with respect to returns, price deviations, over/under deliveries and communicate these to the stock controller.
- Print or get picking list from the Operations Manager or other responsible person and issue goods as per SOP
- Ensure all stock is stored in line with safety standards and that storage areas and equipment are cleaned, maintained and secure
- Respond and resolve queries in relation to maintenance stock, escalating any issues as required.
- Investigate and resolve and variances immediately.
Stock Control
- Participate in stock takes on a monthly basis; and recounts when necessary
- Identify, investigate, and resolve any discrepancies
- Prepare shortages/overages list and communicate this to the Supervisor
- Maintain stock levels in line with operational requirements and orders
- Stock control records are maintained and filed
- Obsolete stock for disposal is reported
Conduct:
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
- Take responsibility for one’s own performance
- Promote TCS’s image and corporate citizenry through deliberate and co-ordinated activities
- Adhere to the TCS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
Skills and Competencies
- Hospitality and customer centric focus
- Checking skills
- Attention to detail
- Working with information (agreements, laws, regulations, statistics)
- Reviewing / evaluating information and data
- Clerical Administration skills
- Problem Solving
Qualifications
- Matric with Maths Numeracy as a minimum
- N3 in technical studies or equivalent
- Minimum of 2 years’ experience in Maintenance stores / inventory control
- Good in written and spoken English.
- A team player with ability to work under pressure
go to method of application »
Duties & Responsibilities
- All aspects of purchasing, food preparation & presentation.
- Deputize in the CM’s absence if necessary.
- Promote the professional growth and development of the culinary team.
- Ensure that all staff are familiar with the day's requirements.
- Give and take culinary direction in a positive and impactful manner
- Responsible for running the kitchen operation as well as having a passionate interest in the business beyond the kitchen doors.
- Make sure that the necessary stocks are on hand at the right quality and quantity.
- Produce menus which demonstrate flair, imagination and an upmarket awareness that meets customer needs and VIP function preferences.
- Overseeing and developing the organization of food preparation and production according to the demands of the business units whilst maintaining the Tsebo company standard.
- Ensure that all statutory, as well as company hygiene regulations are being strictly adhered to, while working towards improving systems and processes.
- Responsible for food budgets and to achieve their requirements with respect to average spend, profit percentages and expenses.
- To ensure that all maintenance problems are timeously reported and followed up.
- Guarantee that all communications between service areas and kitchen run smoothly.
- To ensure that each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperature.
- To attend seminars and training courses as and when directed.
- To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.
- Stay abreast with food trends as well as best practices.
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organising and planning skills
- Interpersonal skills
- Team Player
- Knowledge sharing culture - able & willing to do training at units
- Excellent food skills
- Strong in functions
- Ability to network and keep a good line of communication open with clients
- Strong client and customer service skills
- Disciplinary procedures knowledge
- Must be willing to relocate to a remote area
Qualifications
- Matric certificate and culinary qualification/diploma
- Exposure to upmarket function catering
- Good at controlling costs & doing menu planning
- Strong functions experience
- Must have 3-5 years’ experience in a similar position
- Computer literate & excellent communication skill
go to method of application »
Duties & Responsibilities
- Setting and management of service delivery standards.
- Lead, motivate, train and develop a team of staff.
- Implement and maintain operational controls in line within budgetary requirements.
- Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards.
- Ensure all Tsebo Catering Solutions policies and procedures are complied with.
- Daily HR and IR issues (including training, development & performance management).
- Analyse and pre-empt client needs and possible complaints.
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork.
- Monthly P & L.
- Relationship building with the client and customers on a daily basis (essential).
- Must be able to work long hours and over weekends should there be a need.
- Stay abreast of latest food trends and best practices.
- Must be willing to relocate to a remote area
Skills and Competencies
- Attention to detail
- Client service orientated
- Business management principles
- Excellent people skills
- Strong judgement and problem-solving skills
- 1-2 years previous experience within a Commercial/ Industrial establishment.
- A minimum of 3 years management experience in catering.
- Computer literacy MS Excel and MS Word
- Financial acumen
Qualifications
- National Senior Certificate (Matric)
- Relevant qualification relating to Hospitality Management or Food and Beverages
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Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Excellent food skills required
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service focused
- Business management principles
- Fully computer literate
- Previous managerial experience in the mining industry is advantageous
- Minimum of 5 years management experience in a similar role
- Drivers licence
- Must be willing to relocate to a remote area
Qualifications
- Matric
- National Diploma in Hospitality Management or any relevant tertiary qualification advantageous
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Duties & Responsibilities
- Establishes and maintains a good working relationship with the client.
- Management and control the contract budget.
- Manage and control all aspects regarding Safety, Health, Environment & Quality (SHEQ).
- Manage TFS staff and ensure outputs are attained.
- Manage all aspects of partner interactions with the client and TFS.
- Maximize and create new business opportunities within the account.
- Manage the relationships with the building owners and contractors to ensure service delivery.
- Manage the site budgets to meet financial objectives and provide monthly reports.
- Monitor help desk statistics and audit to ensure adherence to Service Level Agreements.
- Develop and implement best practices for client services.
- Identifies opportunities for major revenue enhancement, major cost reduction and production efficiency.
- Ensures continuous improvement and benchmarks services.
- Manage and assist in financial month-end submissions to the client.
- Assist the client in managing safe work practices that are in line with Occupational Health and Safety Act.
- Management of sub-contractors and external service providers.
- Ensure that internal and external Service Level Agreements as defined in our Scope of Works are met.
- Assist with the management of regular and preventative maintenance plans and pre-approved capital projects
- Compilation of technical and management reports as well as data for the client and Operations Executive.
- Conduct technical audits.
- ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards · Adhere to the TFS Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position. Ad Hoc · Any reasonable action requested by management.
- ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
- Adhere to the TFS Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
Skills and Competencies
- Excellent communication skills and relationship management skills.
- Customer service centric.
- Team and project focused. Strategic planning skills.
- Problem solving and analytical skills. Innovative.
- Financial and business acumen.
- Strong project and resource management skills.
- Conflict handling.
- Very good oral and written skills that facilitate effective and persuasive communications with people at all levels within Tsebo Facilities and with external customers.
- Ability to deliver high quality and proactive service to internal and external customers.
- Ability to effectively manage processes and projects.
- Ability to identify, develop and apply new ideas and practices in areas of responsibility that are consistent with Tsebo Facilities strategies, and which demonstrate a proactive approach to meeting the needs of the account.
- Ability to develop good internal and external networks and to gain credibility with management, staff, and external parties.
- Ability to provide leadership, counselling, motivation, and constructive performance reviews of staff, securing their respective commitments to the department’s goals.
- Ability to handle conflict situations.
- Ability to use own initiative and to operate with no management support when required.
- Must be an extrovert and be approachable at all levels in the working environment.
- Ability to work after hours and willingness to travel.
- Ability to work under pressure.
Qualifications
- Grade 12
- Appropriate tertiary education, preferably in Engineering. 2 -5 years experience in Facilities; Engineering environment; Property or Project Management or equivalent knowledge and skills.
- Good understanding and experience of Safety, Health, Environment & Quality (SHEQ).
- Good financial and business acumen. · Working knowledge of equipment, materials and supplies used in facilities management.
- Good understanding of SLA’s and Management contracts.
- Operational experience at a managerial level.
- Knowledge of LRA and managing labour relations issues.
- Valid driver’s license and own transport.
- Experience in managing technical and non-technical staff.
- Computer literacy on MS Office Packages (MS word, Excel)
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Duties & Responsibilities
- To ensure that all menus are constantly updated, paying special attention to seasonal availability.
- To ensure that all menus are correctly calculated to ensure maximum gross profit.
- To ensure that all staff are constantly trained to effect good portion control and pleasing presentation of dishes.
- To ensure that sufficient stocks of all materials are being kept and stored under the correct conditions.
- To liaise with management daily regarding special requirements, exec functions, etc.
- To ensure that all statutory hygiene requirements are diligently followed.
- To ensure that maintenance problems are promptly reported.
- To ensure that attendance registers are kept daily and that any absenteeism is reported to management without delay.
- To ensure that all documents are passed to management immediately for processing.
- To ensure that all staff are dressed correctly to satisfy statutory requirements as well as enhancing the image of the establishment.
- To constantly update your knowledge and skills for the good of the establishment.
- To assist with regular stocktakes as and when required.
Skills and Competencies
- Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.
- Be able to reach, bend, stoop and frequently lift up to 20kg,
- Be able to work in a standing position for long periods of time (up to 9 hours).
Qualifications
- A minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook and expediter.
- Relevant tertiary qualification and Associate Culinary Degree / or recognized in service training.
- At least 6 months experience in a similar capacity.
Method of Application
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