Field Account Manager at Relx

Responsibilities:

• Identifying opportunities for revenue expansion within existing accounts.
• Working collaboratively with customers to introduce relevant solutions that enhance their operations.
• Engaging in consultative discussions to showcase additional product capabilities and benefits.
• Managing customer roadmap retention plans/actions to ensure protection of base revenue.
• Developing a proactive engagement strategy to maximize customer retention and satisfaction.
• Acting as a trusted advisor to customers, ensuring continuous alignment with their business objectives.
• Monitors customer usage and adoption, leveraging data to drive renewal conversations.
• Support the efforts of the regional Business Development Managers including on-site visits, demonstrations and customer educational activities.

Requirements

• Be fluent French and English
• Have a proven track record of meeting or exceeding sales targets.
• Experience in managing key customers and interacting with multiple stakeholders & departments.
• Possess excellent communication, networking and negotiation skills.
• Strong organizational and forecasting skills.
• Be able to effectively manage time and prioritize tasks.
• Be proficient in using CRM software and other sales-related tools.
• Ability to work in a team environment and collaborate with other departments.