Field Sales Executive - Chinese Business at DHL

• You will be and achievement orientated person and will successfully deliver on both target and high customer satisfaction measures,
• You will develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• You will respond to customer enquiries and complaints as well as providing quotation to the clients.
• You will manage a defined portfolio of potential customers and win them for a lasting business relationship with DGF.
• You will seek and prospect for BC targets to win new customers generally in the 60k-100k Euro range Net Sales per annum.
• You will plan and manage medium to large – sized Business Customers.
• You will build rapport and trust with customers by being informed about customer’s business and the market.
• You will recommend solutions based on customer needs by using industry knowledge.
• You will be responsible for closing business be connecting customer’s needs to a DHL solution be offering value to the clients supply chain.
• You will use networks within the various Sales channels within DHL Group to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
• You will collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.
• You will highlight to Head of China Business on observations of market dynamic for example competitors’ behavioral patterns.
• You will maintain and support interdepartmental relationships.
• You will collaborate with colleagues across the organization to achieve shared goals.
• You will develop sales plan/strategy/activities to achieve target budgets.
• You will be responsible for conducting high quality presentation of the entire range of standardized products to customers.
• You will develop target lists of new business and continuously review and update.
• You will establish and present customized offers to customers.
• You will negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• You will adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
• You will perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.

Now, here’s what we need from you

• A Degree in Business or related field.
• Fluent in Chinese
• 3 to 5 years’ experience in the transport, logistics, or freight forwarding Industry.
• Experience in Freight Forwarding and Customs Clearing sales environment with proven record advantageous.