Field Service Engineer - Germinston at Ingersoll Rand

Job Summary:

• Inspects, repairs and test Company products that have been returned by the customer.  May provide technical service via phone to the customer.

ESSENTIAL FUNCTIONS

• Product:   Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
•  Reports:  Prepares and submits written reports of in-house or site visit inspections with recommendations.  
• Reviews and edits reports before they are sent to the customer.
• Training:  Trains employees, customers and vendors in correct operation and maintenance of product.
• Service Bulletins:  Assists in development of service bulletins, procedures, etc. for both warranty products and out-of-warranty service.
• Other responsibilities as assigned.

Experience Required:

• Excellent knowledge of all the mechanical aspects of the machinery/product line.  
• Must be able to read blueprints, good math aptitude.  
• Excellent communication skills required to explain operations and maintenance of products.

Education/Training Required:

• Technical./ vocational or Matric Certificate required.  
• Good computer skills necessary
• Valid trade test certificate in Millwright and/or Mechanical Fitter and Turner