Field Service Engineer - Midrand at Honeywell

KEY RESPONSIBILITIES:

• Provide technical support and expertise for our solutions in Projects and Services agreements
• Troubleshoot and resolve technical issues for our customers
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and mentor/ coach field service engineers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Work with the Sales team to drive additional orders and develop / capitalize on business opportunities.

YOU MUST HAVE:

• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics or Equivalent work experience
• Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in one or more of the relevant technologies below:
• Honeywell Experion (DCS)/ Safety Manager (ESD)/ Honeywell QCS or PMD (Pulp and Paper)/ SCADA
• Excellent problem-solving and troubleshooting skills
• Availability to travel to customers within South Africa and Sub-Saharan Africa
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Strong customer focus and ability to build and maintain relationships
• Strong leadership, mentoring, negotiation and conflict management skills.
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
• Broad knowledge of Honeywell products and their applications thereof.
• Honeywell service applications. (Applicable CRM and SAP)