Field Service Technician at Green Marble Recruitment

ROLE OVERVIEW: 

• A hands-on Field Service Technician role for a highly skilled automotive specialist with strong injection mould and hot runner experience.
• The position involves travelling to customer sites to install, maintain, troubleshoot, and support complex mould and hot runner systems, ensuring optimal performance in a fast-paced production environment.
• Please note that only candidates who meet all the requirements will be contacted for the opportunity.
• We look forward to receiving your application!

Minimum requirements:

• Mechanical/Electrical Qualification, OR Qualified Artisan (Toolmaker, Millwright, Mechanical or Electrical Technician).
• Mold Maker Certificate of Qualification will be an advantage.
• 3–5 years’ experience in a field service role within an automotive component manufacturing environment.
• Strong technical knowledge of hot runner systems, including manifolds, nozzles, and valve gate assemblies.
• Proven ability to perform hands-on servicing, maintenance, and repair of moulds and hot runner systems.
• Ability to read and interpret technical drawings and electrical/mechanical schematics.
• Strong diagnostic and troubleshooting ability in a customer-facing environment.
• Valid Code 08 driver’s licence.
• Willingness and ability to travel internationally.

Duties and responsibilities:

• Provide field-based technical support for moulds and hot runner systems at customer sites.
• Manage installations, commissioning, start-ups, and customer buy-offs of equipment.
• Travel to customer sites to install, integrate, troubleshoot, maintain, and repair equipment.
• Perform preventative maintenance and repair work on hot runner systems, including internal mechanical and electrical components.
• Conduct factory testing of moulds and hot runner systems before dispatch.
• Diagnose and resolve equipment failures under production and shutdown conditions.
• Deliver professional technical support and maintain strong customer relationships.
• Ensure all work is completed according to technical standards, safety requirements, and customer specifications.
• Collaborate with internal teams to resolve complex technical issues and improve service delivery.