Field Service Technician at Sandvik

Sandvik Mining and Rock Technology is a global leader in the supply of equipment, tools, services, support and technical solutions for the mining and construction industry. We offer a diverse range of opportunities through our businesses and cross-border networks, enabling you to explore your potential and thrive.

The Role
To service and/or maintain Mining Equipment through: Machine availability, customer relation and safety, health and environmental effectiveness.
This service is rendered to Sandvik clients (internal and external) this position is for a Field Service Technician position permanent on site, representing all Sandvik fleet.

Key Performance Areas

• Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

Your Profile

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence, if possible Diesel Mechanic, Auto Electrical, Millwright
• Minimum 2 year experience working as Field Service Technician with proven competence as Earth moving Equipment Technician in the above mentioned field
• Basic Computer literacy
• Own set of tools
• English proficiency
• Code 08 license
• Full physical & medical certificate to work in mining environment Experience in:
• Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Underground mining environment, maintaining of earth moving equipment

Required Competencies

• Excellent communication skills
• Lead by example
• Passion to maintaining equipment
• Working according to Sandvik standard & procedures.