Current Jobs at The Shoprite Group of Companies

Purpose of the Job

• As a Finance Payroll Accounts Officer: Medical Aid Team, you are responsible for accurately accounting for, reconciling and preparing medical aid payroll-related accounts.
• The role participates in various aspects of the end-to end payroll accounts cycle at various times, including but not limited to reconciling payroll-related general ledger accounts, processing payroll payments to relevant third parties, as well as identifying, resolving and escalating discrepancies accordingly. The team will look to you for the accuracy and completeness of the medical aid payroll related accounts.
• The daily duties are mostly administrative and are high in volume. Reporting to the responsible Supervisor and the Finance Payroll Accounts Manager, the role is also accountable for participating in the required support activities defined by the Finance Payroll Accounts Manager relating to any aspect of the payroll process.

Job Objectives

Month-end payment and reconciliation responsibilities:

• Perform various aspects of the end-to-end payroll accounts cycle at various times, including but not limited to reconciling medical aid payroll-related general ledger accounts, processing the payments to the relevant medical aid third parties, as well as identifying, resolving and escalating discrepancies accordingly.
• Ensure that the correct medical aid related payroll deductions on SAP Human Resources correspond to the general ledger payroll accounts on SAP Finance.
• Payments must be followed with the relevant schedules corresponding to the payments to the medical aid Administrators on the same day the payments were made, which is not later than the 1st of the following month.
• Receive the medical aid related administration reconciliations back from the Administrator by the 10th of the following month to be fully reconciled before the payroll closes for that same month.
• Discrepancies are identified, followed up, resolved, and communicated to payroll for corrective action before payroll closes for the month.
• These resolved and unresolved discrepancies are communicated to the medical aid Administrators monthly to ensure Shoprite Checkers and the Administrator databases are in sync.
• Monthly reporting of these payments and the status of the reconciliations to the Benefits Team.
• Medical aid payroll-related general ledger account reconciliations to be done as soon as payments have been made, balanced to the account analysis per account, reconciliation items identified per staff number and comment. Medical aid payroll-related general ledger reconciliations are to be ready for review by the Supervisor and Finance Payroll Accounts Manager by the due date.

Administrative responsibilities:

• The Medical Aid Team's daily duties are mostly administrative and are high in volume.
• Ensure that all daily, weekly, and monthly duties and deadlines are met consistently and timeously.
• Complete and resolve requests and queries from the People Team Benefit Specialist.
• Administrating new member applications, adding/removing dependents, withdrawals/cancellations, changes to medical aid related plans and child eligibility, for medical aid related products e.g., Discovery Retail Medical Aid, Vitality, Flexicare, Dental cover, Gap cover on SAP.
• Action all requests from the responsible Supervisor and the Finance Payroll Accounts Manager relating to medical aid payroll-related accounts.
• Respond by phone and e-mail to internal and external queries correctly, timeously and professionally.
• Filing and/or archiving documentation for audit purposes.
• Perform other ad-hoc administrative tasks as required.

Qualifications

• BCom degree or equivalent (preferred).

Experience

• 3-5 years relevant experience in an accounts officer, financial, payroll, medical aid service provider, administrative, or similar role (essential).
• Working knowledge of Microsoft Office 365 - Outlook, Word, Excel (essential).
• Exposure to SAP (preferred).

Knowledge and Skills

Working knowledge of the below areas (essential):

• Procedures and risks related to payment processes .
• Basic knowledge of reconciliation.
• Accounting, debtors & creditors knowledge.
• Internet banking.
• Exposure to and an understanding of corporate and retail-orientated environments (preferred).

Closing Date

• 2025/12/05