Forensic Manager at Clicks Group

Job objectives

• Plan and coordinate national investigations into breaches of policy, theft and fraud matters.
• Manage the Group tip-off anonymous line and other fraud prevention initiatives.
• Maintain confidentiality and integrity in handling of all sensitive information in the group.
• Prepare high quality investigation reports with clear findings, root cause analysis and recommendations.
• Design & manage annual fraud awareness communication plans.
• Identify and/or drive optimal recovery against estimated loss value for the Group within Legal requirements.
• Liaise with the SAPS, NPA, and other relevant authorities to facilitate investigation and resolution to Group-related criminal matters.
• Engage the services of service providers such as polygraph, undercover agents, surveillance and alarm specialists to facilitate internal investigations.
• Complete planned and ad hoc assignments in an efficient, effective and timely manner.
• Manage the group incident reporting process to analyse trends and identify emerging business risk.
• Advise senior management on key risks identified through the use of data analytics tools to detect patterns, anomalies/ exceptions and trends indicating fraudulent activities.
• Provide input into strategic group projects, for example Asset tracking for DC’s, and camera installations.
• Implementation and optimisation of Fraud Prevention Strategy and continuous completion of Fraud Risk Assessment to identify and mitigate fraud gaps.
• Plan and perform detailed reviews of security processes in stores and DC’s.
• Provide support to the Finance, Operational and IT audit teams where required.
• Provide management with guidance on industry best practice to improve the efficiency and effectiveness of the business and it’s processes.
• Maintain good working relationships with internal and external stakeholders.
• Provide leadership to and management of the Forensic team and related budgets.
• Prepare regular reports for the Group management, executives and the Audit & Risk Committee.
• Assist with the Group’s Ethics Program.

Minimum requirements

Education

• Bachelor’s degree or other relevant degree in Forensics or Policing
• CFE Certified Fraud examiner or ICFP Certified Forensics Practitioner

Job-related experience

• 5 Years’ investigations in a retail or supply chain environment
• Digital forensics – applications of digital tools and techniques to investigate and provide data insights.
• Minimum of 10 years’ conducting investigations (including criminal & forensics investigations) 
• Minimum 5 years’ in fraud awareness and related strategies
• Managing a team