Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening in this dynamic city.
Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, the resort offers the perfect combination of leafy tranquility and contemporary buzz.
Belmond Mount Nelson Hotel has long been regar...
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Provide a smooth check in and check out for all guests while at the same time taking care to ensure a pleasant and memorable stay for our guests.
Ensure that all department & guest reports, dockets and correspondence are completed accurately and punctually.
Performing administrative duties, including managing guest accounts, processing payments, and maintaining guest records and correspondence.
Requirements
What You Bring:
Strong organizational skills; ability to handle multiple tasks simultaneously such as answering calls, managing guest check-ins and check-outs, and monitoring emails.
Ability to work under pressure and handle difficult situations or irate guests with composure and tact.
Excellent customer service skills; ability to greet guests, handle inquiries, and provide assistance in a courteous and efficient manner.
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