Fund Administrator at Sanlam Group

What will you do?

Key Responsibilities:

• Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core. (Identify/process/record/report)

• Adhere to service level agreements. (Internal and external.)

• Adhere to internal controls and procedures in place.

• Professional verbal and written communication and reporting to clients. (Internal and external.)

• Investigate, resolve and respond to internal and external client queries in a professional and effective manner. (Verbal and in writing)

• Investigate, resolve and respond to ad hoc operational requirements. (Verbal and in writing.)

• A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.

• Maintain relationships with internal departments.

What will make you successful in this role?

Technical Competencies:

• Previous retirement fund administration experience will be advantageous

• Proficiency in Microsoft Office (Excel, Word, Outlook etc.)

Behavioural Competencies:

• Strong attention to detail and proactive attitude

• Strong ability to organize and prioritize

• Excellent communication skills both written and verbal

• Results focused and displays energy when performing tasks

• Time management skills

• Ability to work independently

• Innovative and demonstrates initiative

• Ability to perform well under pressure and meet deadlines

• Good interpersonal skills

• Ability to collaborate and pull information together

• Proactive attitude and a team player

Qualification and Experience

• Grade 12 with 2 to 3 years related experience.

Knowledge and Skills

• Reporting and Administration
• Quality, compliance and accreditation
• Business Processes
• Services Knowledge

Personal Attributes

• Communicates effectively - Contributing dependently
• Decision quality - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing dependently
• Customer focus - Contributing dependently
• Drives results - Contributing dependently
• Collaborates - Contributing dependently
• Being resilient - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.