Funeral Agent- Mthatha Funeral Agency (Umtata) at AVBOB South Africa

Description
RESPONSIBILITIES INCLUDE:

• Functional management of the branch.
• Responsible for Fleet Management and control by monitoring fleet register.
• Responsible for Asset Management control
• Positively always uphold the AVBOB brand.
• On a regular basis Communicate changes and implementation of new initiatives with Funeral Agencies
• Implementation of audit processes and guidelines in line with the Group’s audit policies.
• Ensure the compliance to legislative requirements and reporting of any incidents
• Ensure all health and safety requirement are met and liaise with the relevant authorities on compliance (OHS)
• Manage and lead the administration function
• Management of infrastructure (buildings, etc.) in line with the set AVBOB standards.
• Management of training and development of branch staff.
• Business focus and drive to achieve business deliverables.

Requirements

QUALIFICATION REQUIREMENTS FOR THIS POSITION:

• Relevant tertiary qualification
• Valid Driver’s license

SKILS REQUIRED FOR THE POSITION:

• Business acumen (operational, sales, marketing and customer service).
• People management skills.
• Functional experience in the funeral industry will be an advantage.
• Good financial management experience will be a definite advantage.

Knowledge and Experience

• 3-4 Years management experience
• Knowledge of the funeral industry
• Computer Literate

Technical and Behavioural Competencies

• Understanding of the funeral industry
• Administration skills
• Communication skills
• Analytical skills
• Team player
• Customer Service Orientation
• Work accurately under pressure
• Deadline drive
• Telephone etiquette
• Coordination skills
• Time Management

OTHER REQUIRED FOR THE POSITION:

• Compliance with FAIS legislation for registration as fit and proper individuals.
• Clear criminal and credit record (ITC).