Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993.
A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as ...
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Bidvest Prestige is seeking a dynamic and experienced General Manager to oversee all operations in Polokwane. The General Manager will be responsible for leading and managing a high-performing team, ensuring excellent service delivery, and driving growth and profitability.
Responsibilities:
Oversee day-to-day operations of the branch in Polokwane, including cleaning and hygiene services
Develop and implement strategic plans to achieve business objectives and targets
Manage and motivate a team of staff, providing leadership and support
Monitor and control budgets, ensuring profitability and cost-effectiveness
Build and maintain strong client relationships, ensuring customer satisfaction
Ensure compliance with all company policies, procedures, and regulations
Implement and maintain high standards of quality and service delivery
Resolve any customer complaints or issues in a timely and efficient manner
Perform regular performance evaluations and provide feedback to staff
Identify and pursue new business opportunities to drive growth and revenue
Requirements:
Proven experience as a General Manager within the cleaning or hospitality industry
Strong leadership and management skills, with the ability to inspire and motivate a team
Excellent communication and interpersonal abilities
Ability to develop and implement strategic plans and operational processes
Strong financial acumen and budget management skills
Customer-focused approach with a strong commitment to delivering high-quality service
Knowledge of health and safety regulations and compliance requirements
Proficiency in MS Office and relevant software programs
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