General Manager - Pietermaritzburg at Excellerate JHI

Role Objectives / Responsibilities: 

Optimize tenant mixes and rental collections in portfolio:

• Preparation of Strategic letting philosophy
• General Lease Administration
• Pro-Active Management of Lease expiry profile
• Tenant Liaison
• Foster relationships with key Retailers
• Provide support and guidance to Leasing teams

Maximize Net Property Income in buildings under managed cluster/portfolio through:

• Optimise Operating Expenses
• Increased Income
• Improve utility management process, maximise recoveries

Complete budgets and obtain approval from Client:

•  Ensure appropriate delivery against set budgets
• Optimize returns

Leadership:

• Improve Employee Satisfaction Survey Ratings
• Ensure appropriate performance management culture
• Diversity Management and Transformation
• Ensure proper adherence to corporate governance practices
• Ensure that annual business strategies are in place for Assets and monitor Application of Strategy
• Mentor and develop team
• Ensure that stakeholders are kept abreast of buildings’ status through monthly reporting on key property management indicators 

Marketing and Branding management:

• Drive approved marketing strategy and brand campaign
• Enhance marketing and branding profile of the complex
• Drive non GLA initiatives 

Ensure that centre management implement day to day risk control:

• Compliance
• Occupational Safety Health & Environment Act adherence
• Core Competency Standards 
• Liaison with key stakeholders in the cluster of operations 

Facilities Management:

• Ensure maintenance requirements are adhered to in line with standard operating manuals
• Ensure tenant installation process is timeous and within quality standard
• Ensure implementation of long term maintenance plan
• Ensure approved CAPEX projects are executed timeously
• Application of new technology and
• Drive sustainability initiatives and ensure compliance to sustainability policy.
• Ensure that tenant fit out process is timeous and in line with design criteria

Education:   

• Matric
• Business Management/Commercial Degree
• Property related certificate/qualification

Experience: 

• 3-5 years experience in a similar role.
• At least 5 years experience in property

 Knowledge required:

• Customer market understanding
• Business procedures, rules and processes
• Legislation and regulations
• Computer literate
• Managerial Skills

Skills required:

• Effective Leadership
• Team Building and Interpersonal Skills
• Self-Motivator and Independent thinker
• Communications Skills (Including ability to present at all levels)
• Organisational Skills