Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
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German Speakers -Customer Service/Claims (entry level)
We’re hiring fluent German speakers to join our customer service and claims team. German is the most important requirement – if you can communicate confidently in German and English, we’ll teach you the rest.
This is a great opportunity to start your career in insurance, with full training provided in claims handling, systems, and customer support.
What You’ll Do:
Help German-speaking customers with claims and policy questions via phone and email
Guide customers through the claims process in a clear, supportive way
Handle queries and service requests with professionalism
Learn to identify and escalate potential fraud
Provide care and support to vulnerable customers
Work with your team to deliver great service and meet performance goals
What You Need:
Fluent German and English – written and spoken (this is essential)
Great communication skills and a friendly, helpful attitude
Willingness to learn – no prior insurance experience needed
Comfortable using a computer and learning new systems
Gmail
Yahoomail