Global Process Owner Procure to Pay - Manager – English - On site Johannesburg-CPG046418 at Genpact

Responsibilities

• Develop a complete global understanding of the Procure to Pay processes, apply industry leading practices, and serve as the lead person for the specific process domain, guiding the businesses in process delivery and transformation.
• Identify key performance indicators for the process and monitor the overall health of the process using these indicators.
• Advocate for the process, ensure proper process training is conducted and coach process practitioners. 
• Support large global change programs and ensure they are successfully delivered and adopted by the business, post implementation.
• Consult, select, prioritize, and lead change initiatives identified for PTP, using business process improvement tools and techniques to drive continuous improvements.
• Support ERP and other system implementation teams in validating and executing business specific requirements.
• Offer independent domain knowledge, as to what practices and digital tools are available in the marketplace and therefore comparable to any Genpact solutions for implementation. 
• Collaborate with other tower GPOs within Genpact to ensure effective ways of working across towers and identify cross tower pain points and identify resolutions. 
• Ensure a constant awareness of client business changes, systems, policies, and procedures.
• Build effective relationships with senior Client leaders across markets / regions / group.
• Pursue and obtain client sponsorship to run specific projects to deliver operational efficiency / control improvements.
• Develop and track implementation of Transformation projects working with cross-functional teams and ensuring timely implementation. 
• Ensure the performance of global teams and alignment to overall program objectives.  
• Manage and resolve exceptions and escalations. 

Qualifications we seek in you!

Minimum qualifications

• Degree or Engineering degree with good Project Management skills (BE / BTech / BS)
• Program Management experience to manage S2P operations program including Operations Management, Transformation, and Governance 
• Deep experience technology roadmap assessment, implementation, leading large implementation program of S2P Tools 
• Subject Matter Expert in Source to Pay and Supply Chain processes and mentor the operations team to set up, stabilize and transform operations.

Preferred qualifications

• PG in Business Administration and PMP are preferred.
• Adeptness in general Project management tools & techniques such as Gantt chart, Scheduling, Critical Resource Management, Program Evaluation & Review, etc.
• Proficiency in MS PPT, MS Project and any other PM tools are preferred.