The Ackermans story goes back as far as 1916, when Gus Ackerman opened the first store in Wynberg in Cape Town. His vision for the store was to create a place where customers could find great products at fantastic prices, which is exactly what Ackermans became. Ackermans was, subsequently, bought by the Pepkor Group in 1986. Today, there are more than 850 Ackermans stores in 5 countries, making us a leading value fashion retailer for the whole family - continuously setting the standard for value and affordability. With a wide selection of fashion for ladies, kids, babies, and men, as well as homeware, cellular, and key financial products, we’ll keep bringing value to your life every day.
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Are you a seasoned retail leader with a passion for strategic execution and operational excellence?
We are looking for a GM: Operations Support to join our dynamic team at the Support Centre in Kuils River.
This is a key leadership role supporting the Chief Executive: Operations, SBU General Managers, and Field Managers, with a broad and exciting portfolio including Property, Operational Risk, Visual Merchandising, Operations Systems, Projects, Communications, and Fleet.
Key Responsibilities
Lead specialist teams across seven operational support disciplines
Translate strategy into actionable operational plans aligned with business objectives
Partner with SBUs and cross-functional teams to embed best practices
Lead multiple, cross-functional operations projects from concept to implementation
Enhance cost-effectiveness and operational efficiencies
Ensure compliance and alignment in all systems, risk, and property functions
Champion effective visual merchandising and trend-led retail environments
Own operations-related IT and risk strategies
Manage high-performing teams and drive people development
Key Deliverables
Execution of Operations Support Strategy aligned to SBU business plans
Cost optimization and budget accountability (Capex & Opex)
Project delivery within scope, budget, and timelines
Effective implementation of visual merchandising programs
Continuous improvement of retail operations methodologies
People development: retention, succession planning, diversity goals