Governance Assistant at Nedbank

Job Purpose

• Nedbank Insurance is looking for a candidate to fulfil the role of Assistant to the Governance Team by providing service efficiencies and support to the Head of Governance and his Team.

Job Responsibilities

• Assess claims to determine potential recoveries;
• Proceed with recoveries against insured and uninsured third parties on potential recovery matters;
• Initiate recoveries process in instances of overpayments to policy holders, payments to incorrect beneficiaries/party’s, defective workmanship by suppliers;
• Appoint a tracer on matters requiring a tracer to locate the third party;
• Manage stakeholder and tracer relationship and costs
• Support Compliance Team with Admin duties
• Assist with the co-ordination of Compliance reports
• Assist with oversight of Governance CBT and Policy acknowledgments
• Assist and Support the Compliance Team with due diligence screening and oversight initiatives
• Assist and Support the Compliance Team with Compliance Training and Awareness initiatives
• Assist and Support the Compliance Team with Compliance Initiatives / projects
• Support with research on reports
• Support with the co-ordination and alignment of report

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma: Paralegal Studies , AIPSA

Minimum Experience Level

• 3 - 5 years as a Governance Assistant/Similar rolw

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Continuous Learning
• Collaborating
• Stress Tolerance
• Work Standards
• Managing Work