Group Benefits Administrator FSG (CSA) Helderkruin Roodepoort at Fidelity Services Group

Job Purpose:

The purpose of the position is to provide the administration, coordination of meetings, control of benefits processes and problem solving related to employee benefits. Facilitate and/or initiate Fidelity Cares requests applications. To set up and maintain a used friendly HR Portal upload and update information as and when required. Compilation of monthly and quarterly reports including presentations and minutes for certain meetings.

 Key Job Outputs:

• Provide administration services for employees related to the employee benefits namely pension/provident funds and trauma counselling on issues pertaining to the service providers.
• Assist with problem solving regarding to employee benefits.
• Setting up and maintain a user-friendly HR Portal, upload documents and do updates as and when required
• Coordinating meetings, setting agendas, compiling information, taking minutes plus following up on items to be actioned.
• Compilation of monthly and quarterly presentations and reports
• Participation in sub-committee’s activities emanating from meetings.
• Facilitate and /or initiate Fidelity Cares requests applications.
• Circulating information to the Group HC team for sharing purposes
• Provide administration services for employees related to benefits namely pension/provident funds and trauma counselling on issues pertaining to services.
• Provide administration services for employees related to benefits namely pension/provident funds and trauma counselling on issues pertaining to services.
• Ensuring that all known claims are reported.
• Follow up on submitting of documentation.
• Liaising with service providers to ensure that claims are finalized.
• Report monthly on progress made.
• Ongoing liaising with service providers on queries ensuring that delivery is achieved.
• Ensuring that all known claims are reported.
• Follow up on submitting of documentation.
• Liaising with service providers to ensure that claims are finalized.
• Report monthly on progress made.
• Ensuring that all known claims are reported.
• Follow up on submitting of documentation.
• Liaising with service providers to ensure that claims are finalized.
• Report monthly on progress made.
• Ensuring that all known claims are reported.
• Follow up on submitting of documentation.
• Liaising with service providers to ensure that claims are finalized.
• Report monthly on progress made.

Formal Qualification:

• Grade 12 or equivalent (NQF4).
• Human Resources Diploma or similar qualification.
• 2 years’ experience in an administration / coordinator position.
• Computer literate in Microsoft Office especially PowerPoint and Excel.