Group Head of Partnerships // Capital & Banking at JUMO.WORLD

The Role

Founded in 2015, JUMO’s mission is to empower emerging market entrepreneurs with financial choices. It has been an exciting and challenging journey, with many achievements and setbacks. At times, we have had to make difficult decisions, most recently this has been to focus on delivering a strong, lean operating model that builds on our clear successes and reduces our exposure in untested markets.

At JUMO we believe that we have the opportunity in our lifetime to connect every entrepreneur to the financial products they need to grow and prosper. We need exceptional people in key roles to make that happen. Joining JUMO requires boldness, resilience, and innovation. You will need to embrace change and operate comfortably in uncharted territory.

As Group Head of Partnerships // Capital & Banking you will be accountable for building and leading a high-performance team that is responsible for creating and developing high value strategic partnerships with financial services providers in our African markets. You can be based in Cape Town, South Africa or Accra, Ghana and will report to the Africa CEO.

Purpose 

To create and develop strategic partnerships with financial services providers to drive inclusive digital finance establishing the ideal partner value proposition ensuring the optimisation of product roll out, portfolio growth, achievement of revenue goals and management of risk in line with the partnership agreement.

• Africa Region Retail Banking Partnership Strategy.
• Key Partner Account KPIs and target setting and delivery in line with commercial plans. 
• Key Partner Account expansion and development leveraging the JUMO tech stack to realise partner DFS/MFS strategies.  

Key responsibilities

• Develop and advance strong relationships with key financial service provider counterparties to facilitate them running and building their DFS/MFS products on the JUMO technology stack. 
• Ensure a robust FSP Partner Value Proposition framework that is transferable and allows JUMO Africa FSP Partners flexibility to execute their strategies in line with the product, risk and other policy requirements. 
• Ensure comprehensive partner on-boarding strategy including continued use of JUMO Partner Products for portfolio strategy, reporting, compliance and data analytics.
• Build and continually improved standardised processes to monitor and assess the overall performance against agreed KPIs to identify opportunities to further optimise portfolio growth, partner profitability, CVP expansion, customer utility and to enable long term growth of the digital ecosystem.
• Drive collaboration and shared consciousness with all internal cross functional teams to ensure all legal, regulatory, data, product, marketing, customer insights, finance and operations requirements are carefully considered to achieve FSP Partner revenue goals and manage risk.
• Ensure sustainability of FSP partnerships through identification and selection of new, mutually beneficial market opportunities in line with the JUMO business model. 

Capabilities

• Ability to manage complex relationships at partner / group level
• Ability to develop deep and effective relationships with potential partners through winning their trust and respect
• Strong commercial and business acumen, particularly someone that can easily articulate the JUMO strategy and translate this into key strategic plans and deliverables 
• High levels of intellect and judgement. Someone that makes the right trade-offs, takes right direction, weighted decision making in line with overall JUMO business model
• Highly resourceful and address challenges through an execution lens. The ability to lean in, ask great questions, take the lead and the appropriate action or make the best decision both by facing the facts and embracing ambiguity
• High emotional intelligence, strong capacity to listen, ask the right questions, to lean in and take ownership
• Strong communication skills
• Ability to break down complex challenges into measurable work streams and to lead the delivery
• Ability to work in a fast paced ever changing environment, highly adaptable
• Excellent time management, planning and organizational skills
• Exceptional communicator, intelligent and articulate with strong written and verbal skills
• Confident personality with strong presentation ability
• Ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload
• Decisive, detail orientated, enthusiastic, problem solving abilities

Requirements

• MBA, Bachelor’s Degree in Business / Finance / Economics / Accounting or similar, with minimum 12-15 years of experience.
• Track record in high level negotiations with major counter-parties to achieve and facilitate a given strategy.
• Very deep understanding and experience of financial products and performance, including credit risk, portfolio management, financial product design (dynamics of lending, saving and some insurance). 
• Strong leadership experience, both building teams as well as enabling teams. 
• Deep understanding and experience of doing business in Africa with proven networks within the commercial and banking business sector.
• Understanding of mobile network operators and the role mobile money plays as a revenue generation component for them.
• Understanding of financial services, mobile money, Mobile Financial services.

Things you’ll love

• Collaborating with smart, engaging people
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead

At JUMO, we believe that diversity strengthens our teams and strive in our recruitment process to create an environment where people from every background can collaborate and prosper and be themselves.