The Legend group was established in 1999 by Peet and Mart Cilliers and Roy Tucker with the aim of introducing South Africans and international business and leisure tourists to the country’s numerous, diverse attractions.
The Legend portfolio encompasses the rich diversity of South Africa, her people, her languages, culture, breath-taking scenery and abundant bird, marine and animal life. The group features safari and country lodges, coastal hotels, cultural villages and shebeens in South Africa as well as Mozambique and Botswana.
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Primarily responsible for managing the reservations and marketing divisions of the group.
Overseeing reservation processes along with the team. Managing and implementing administrative and reservations systems and processes.
Working closely together with the team and delegating tasks to ensure the successful delivery of projects and campaigns.
Provide all of the group affiliate companies with support marketing and reservations/bookings services. This includes companies from other various industries like construction, FMCG, Education etc.
Include working closely with suppliers within the hospitality industry.
Managing customer relations and online reviews through CRM system, TripAdvisor and our direct customer service line.
Managing the team by delegating tasks, reviewing performance and discipline.
Responsible for all marketing related administration as well as the implementation of administrative processes to ensure optimal business operations.
Liaison on all systems between 3rd part suppliers & the company.
Desired Qualifications & Experience:
2-3 Year in a Similar Management Role - Sales, Marketing & Reservations.
Additional Hospitality Qualifications will be an advantage.
Previous Experience in a reservations role is essential.
Strong Communications Skills; verbally & written
Professionalism
Be able to delegate tasks
Ability to collaborate with diverse teams.
Highly organized with an attention to detail.
Tech Savvy
At least 2-3 years experience within the hospitality industry
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