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  • Posted: Nov 20, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Status Staffing Solutions (Pty) Ltd, with historical representation globally in the UK, Australia and the USA, has its roots in the South African recruitment industry since 1975. From humble beginnings on a single floor in Shell House, the Company successfully forged solid relationships and now operates from the Foreshore in Cape Town CBD from where it se...
    Read more about this company


    Guest Relations Officer


    • Hospitality Certificate/Diploma
    • 2-3 years experience in a similar role
    • Reliable transport to and back from work
    • Strong computer and great administration skills
    • Passionate about the hospitality industry
    • Excellent interpersonal and communication skills
    • Strong customer service orientation with excellent people skills
    • Comfortable in dealing with very distinguished clientele
    • Must be well-presented
    • Friendly, helpful and outgoing
    • Natural warmth and friendliness
    • Punctual and self-disciplined


    • Welcome and introduce Lodges and Spa to guests
    • Check-in and check-out guests
    • Pass all relevant guest information on to various departments as required
    • Assist guests with bookings, tours and transfers, build and create guests’ itineraries
    • Ensure that all guest information and rates are correct
    • Guests’ liaison to all outside guests and assist Indochine restaurant when needed
    • Update guests’ profiles on Protel
    • Report to the manager on duty regarding any related maintenance concerns
    • Prepare welcome letters and registrations cards

    Method of Application

    Interested and qualified? Go to Status Staffing on to apply

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