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  • Posted: Oct 27, 2020
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Head, AR Data Management

    Job Purpose

    Ensure adherence to Data, Information Governance and management at business unit and enterprise level, coordinating with stakeholders to ensure that data milestones are met, develop data business standards, metrics and processes. Act as proxy for business data owner to ensure execution on data ownership requirements in line with Group Data Ownership Model. Provide strategic direction on how identified data issues should be resolved at Africa Regions level and Enterprise level in alignment to Group Data Strategy.

    Key Responsibilities/Accountabilities

    Technology & Architecture

    • Keep abreast of changes in technology e.g. cloud technologies to understand the impact on data and associated risks.
    • Provide a level of thought leadership regarding risk management and the optimal structuring of relevant applications.   


    • Translate existing policies, requirements and controls to day to day activities for data stewards.
    • Participate in guilds and other relevant data community forums for knowledge sharing and to ensure group level understanding of effective data management and governance within the organisation.
    • Drive activities that will ensure adherence to the Data Governance Framework, facilitating the execution of the Data Governance strategy and initiatives.  Work with Data Governance Specialist to prioritise business and information needs.
    • Socialising internal stakeholders on data management, data quality and relevant data sources within area of responsibility to drive effective data management and governance within the organisation.  Facilitate the planning of regular and ad-hoc awareness sessions on the data strategy to the business community.

    Risk, Regulatory, Prudential & Compliance

    • Drive identification of regulatory or legal restrictions, including retention and governance of the data to ensure implementation of these within area of responsibility.
    • Ensure the roll out of the Data and Information Governance programme by driving out governance in line with the Information Management Lifecycle to enforce adherence to data governance principles on risk, security, compliance and privacy.


    • Lead collaboration across multiple areas of Standard Bank Group including IT, AR, BUs, Data Stewards, Risk, etc. on data by acting as Subject Matter Expert within area of responsibility.  Exercise authority and control over the management of data and information assets to ensure data standards are adhered to, data risks are identified and mitigated, audit findings and gaps are remediated and closed.
    • Ensure establishment of Data Forum/Committee to provide direction and organisation of data at the Business Unit or Country level to ensure a well aligned execution of data requirements as per business and EDC requirements. Review Data Forum/Committee mandate and ensure adherence to thereof.
    • Plan and drive maturity of data capabilities at the Business Unit, Regional and Enterprise level line with EDC and business requirements. Ensure closure of identified maturity gaps at the BU level.
    • Ensure delivery of data strategy by identifying Data and Information Management initiatives in alignment business unit requirements and report progress the relevant Data/Information Committee/Forum.
    • Align how data is used, accessed and stored/archived to industry best practice and regulations as well as internal policies, standards and procedures.
    • Define data curation practices to ensure that the life span of data is commensurate with requirements.  Develop data-quality metrics and requirements, including defining the values, ranges, and parameters that are acceptable for each data element to ensure consistency and quality of data.
    • Exercise decision making authority by ensuring definition and implementation of data retention and destruction requirements, criticality and sensitivity to be used as the basis for applying controls such as access controls, archiving or encryption.
    • Lead data monetisation initiatives by pursuing identified gaps and opportunities to ensure risk avoidance and adherence to data governance principles on risk, security, compliance, privacy as well as revenue upliftment.
    • Facilitate and approve the process flow of data through the environment by working closely with and co-ordinating efforts between Privacy, Information and Operations Risk to execute relevant policies.
    • At an operational level,
    • Capture reference data and log all changes of data to ensure any updates are in    accordance with the defined service levels.  Communicate data changes that have a cross functional impact timeously in order to minimize downstream impact.  Advise changes to the relevant IT and business stakeholders for awareness and assessment of potential impact.
    • Drive the identification of data owners where data ownership does not exist and processes any such data changes approved by owners.  Work closely with the owners of master data to ensure that business rules are applied and monitors adherence to those rules.
    • Ongoing reconciliation and maintenance of reference and master data, managing golden versions and replicas.  Plan, implement and control activities to ensure consistency with a golden version of contextual data values.
    • Conduct on-going monitoring of reference data for adherence to defined rules and standards and to ensure data accuracy by performing and reporting on periodic audits and data integrity checks.  Ensure remediation of non-complying identified reference data through the relevant Data Quality Management capabilities and executes effective quality assurance of changes applied to master data.
    • Manage reference and master data integration needs by understanding the flow of data between systems to ensure partner systems align.  Define sources and contributors for data integration architecture, plan and integrate introduction of new data sourcing.
    • Keep abreast of industry standards relating to Reference Data and ensure alignment with authoritative external data sources through defined data integration architectures.

    Minimum Qualifications   
    Type of Qualification Field of Study

    • First Degree Information Studies
    • First Degree Information Technology  
    • Other Minimum Qualifications, certifications or professional memberships

    Preferred Qualifications

    • Post Graduate Degree Business Commerce
    • Post Graduate Degree Social Sciences
    • Other Preferred Qualifications, certifications or professional memberships
    • Data Management certification (Certified Data Management Practitioners (CDMP), Certified Information Management Professional (CIMP) or related)


    Job Function Job Family Years Experience Description
    Business Support
    Business Management

    • More than 10 years experience in banking and related regulatory/governance standards to provide high quality data having planned, implemented, integrated and controlled activities/processes to ensure availability, usability, integrity, compliance and security of data
    • Experience within the Standard Bank Group will be advantageous


    • Technology Partnering & Service Management 
    • More than 10 years in understanding of and experience with root cause analysis and problem-solving skills and awareness of the Software Development Life Cycle (SDLC) & Agile methodologies.  Understands data flows between systems, ETL and processing of structured and unstructured data within the data architecture.

    Business Support 
    Business Enablement

    • More than 10 years experience in data role with understanding of data, risk, data architecture, data governance, data analysis, data validation and metadata management. Sound knowledge and understanding of data life cycle. Operational execution of data/metric standards and data quality rules.  Experience having planned, developed and executed enterprise information management framework, to improve accuracy, integrity and accessibility of information. Experience within the Standard Bank Group will be advantageous.
    • Total number of years’ experience: 15 years

    Knowledge/Technical Skills/Expertise

    Business Acumen (Audit)

    • Understand the Banking industry and the impact that the economic and regulatory environment have on the organisation. Application of this knowledge in the assessment of risks and recommend appropriate control and quality frameworks.
    • Proficiency Level 2 PROFICIENT - Clear knowledge and application of the concept

    Data Analysis

    • The ability to analyse statistics and other data, interpret and evaluate results, and create reports and presentations for use by others.
    • Proficiency Level 3 SEASONED - Applies concepts without requiring supervision, able to provide technical guidance when required

    Data Compliance

    • The ability to interpret regulations, laws and business requirements that apply to data and to provide information to business on how to comply.
    • Proficiency Level 4 Mastered the concept, able to act independently, provides guidance and training to others

    Data Integrity

    • The ability to ensure the accuracy and consistency of data for the duration that the data is stored as well as preventing unintentional alterations or loss of data.
    • Proficiency Level 4 ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others

    Data Management (Administration)

    • The ability to effectively and efficiently manage business related data in an accurate manner, through the application of various technologies.
    • Proficiency Level 4 ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others

    Data Quality

    • The ability to implement operational techniques and activities that are used to fulfil requirements for data quality including: improvement, control, management or assurance of data quality.
    • Proficiency Level 4 Mastered the concept, able to act independently, provides guidance and training to others

    Process Analysis and Redesign

    • The ability to rethink and redesign business processes, to obtain sustained improvements in quality, cost, service, lead time, flexibility and innovation.
    • Proficiency Level 3 SEASONED - Applies concepts without requiring supervision, able to provide technical guidance when required

    Process Governance

    • The ability to create mechanisms to ensure that designed processes are implemented correctly and that process changes are made thoughtfully, taking into consideration the impacts on people, other processes and technology.
    • Proficiency Level 4 ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others

    Method of Application

    Interested and qualified? Go to Standard Bank Group on to apply

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