Head: Employee Relations at Capitec Bank

Purpose

• We are seeking a dynamic and experienced Head of Employee Relations to develop and implement strategies, policies, and programs that enhance relationships between employees and line leaders.
• The successful candidate will address workplace issues and opportunities, ensuring compliance with labor laws. This role involves leading a team of employee relations experts and being accountable for departmental strategy and optimal performance through effective business planning, budgeting, goal setting, metrics, people management, standards, principles, and processes.

Experience & Knowledge

• At least 10 years of experience within a Labour/Employee Relations and/or HR environment, including CCMA, Labour Court, Disciplinary, and EE matters, with 5 years at a senior management level.
• Experience in strategically leading, planning, and managing employee relations and/or employee climate and culture initiatives across a large organization.
• Proven experience in conducting conciliations and arbitrations at the CCMA, conducting, initiating, and chairing disciplinary hearings, and leading and managing a team within a similar environment.
• Demonstrated ability to build rapport with senior management and the broader organization.
• Experience in active management of risk and reputation of the organization.
• Creative and non-traditional approaches to develop practical solutions in an agile environment.

Qualifications

• A relevant tertiary qualification in Labour Law and/or Industrial/Employee Relations.
• Ideal: A relevant post-graduate qualification in Labour Law and/or Industrial/Employee Relations.
• A relevant qualification in management.

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Consultation skills
• Negotiation skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Administration Skills
• Attention to Detail
• Change Management Skills
• Management skills
• Facilitation Skills
• Presentation Skills