Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
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BTech or B Degree or Relevant National Diploma with relevant post-graduate qualifications
Eight (8) years’ experience in public safety or relevant industry experience with Command and Control Software solutions with at least four (4) years of management experience
In-depth understanding of Microsoft client / server platform and web-based solutions such as Public Safety IT Solutions
Strong technical and interpersonal skills
Driver’s License (Code B)
No Criminal Record
Key Performance Areas
Identifies and defines appropriate projects within EPIC Command Centre and EPIC Department which have an impact on the implementation of immediate, short and long term operation strategies.
Identifies and defines immediate, short, medium and long term objectives of the EPIC Command Centre, the EPIC Department, S & S Directorate and the City to align processes and procedures with the business strategies of all departments within the directorates.
Prepares capital and operating estimates, including staffing estimates for budgeting purposes, and then manages and controls expenditure against the approved budget allocations for the EPIC Command Centre.
Directs and controls outcomes associated with utilisation, productivity and performance of all Safety & Security staff within the EPIC Command Centre and supports, advises with regard to other departments and staff in the current departmental Control Rooms, and any future integrated control rooms.
Engage, coordinate and optimise stakeholder engagement and management between the EPIC Command Centre and the various internal and external stakeholders.