Head Guide at Phoenix Recruitment

• Luxury Lodge in Nambiti Private Game Reserve is looking for an experienced and confident Head Guide to join their team.
• The successful candidate will lead the guiding team, deliver exceptional safari experiences and maintain high standards of guest safety, hosting and mentorship.

Duties:

Guiding & Guest Experience:

• Conduct informative and engaging game drives while prioritising guest safety.
• Share knowledge of wildlife, conservation and the reserve’s natural environment.
• Host guests confidently and maintain excellent guest relations.
• Tailor safari experiences to guest interests while following reserve procedures.

Team Leadership & Mentorship:

• Lead, support and mentor the guiding team.
• Coordinate guiding activities and maintain consistent service standards.
• Identify training needs and support the development of junior guides.
• Communicate effectively with lodge management and other departments.

​​​​​​​Equipment & Safety:

• Oversee vehicle readiness and guiding equipment checks.
• Report technical faults and coordinate maintenance requirements.
• Maintain safe firearm-handling practices and follow applicable operating procedures.
• Ensure guiding activities comply with lodge and reserve safety standards.

​​​​​​​Requirements:

• FGASA Level 2 (NQF 4).
• A valid First Aid qualification.
• A valid driver’s licence and Professional Driving Permit (PDP).
• DEAT and NDT registration.
• Advanced Rifle Handling (ARH).
• Lead Trails Guide qualification would be advantageous.
• An advanced 4x4 driving qualification would be advantageous.
• At least 5 years’ guiding experience on a Big 5 reserve.
• Strong technical skills and an analytical approach to problem-solving.
• Proven team leadership and mentorship skills.
• Excellent guest relations skills and confidence when hosting.
• Professional presentation and strong verbal communication skills.
• A mature, confident and dependable approach.
• Sober habits.

Closing Date: 30 Nov 2026