Head: Insights Solutions at Capitec Bank

Purpose Statement

• To shape and lead the Insights Solutions strategy and operating model within the Insights & Media Solutions domain, delivering sustained growth through data-driven insights products, services, partnerships and commercial solutions.
• To be accountable for end‑to‑end departmental performance, including strategy, growth, resource allocation, budget ownership, commercial outcomes, governance and integration with adjacent functions to achieve enterprise priorities.
• This is a senior leadership role accountable for the strategy, commercial performance, delivery and governance of the Insights Solutions portfolio.

Education (Minimum)
Honours Degree

• A relevant tertiary qualification in Commerce or Business Management

Education (Ideal or Preferred)

• Honours Degree in Information Systems or Engineering - General

Knowledge and Experience
Experience:

• 8+ years’ experience across financial services or other relevant industries such as retail, insurance, FMCG / manufacturing or consulting in data insights, analytics or a related commercial domain, including 5 years in a senior leadership position.
• Proven experience leading a department or team with budget and resource accountability
• Track record of shaping and delivering sustained commercial growth
• Experience operating and influencing at Exco and senior enterprise forums
• Demonstrated responsibility for strategy, operating model and performance outcomes.

Knowledge:

• Expert and deep, comprehensive knowledge and understanding of Insights solutions, including expert technical, data, system, process and commercial knowledge across data insights, analytics and data monetisation.
• Advanced commercial and financial acumen
• Enterprise strategy and portfolio management
• Data utilisation and insights, product strategy and commercialisation
• Revenue growth & monetisation strategy
• Commercial pipeline & partnership development
• Client lifecycle & retention strategy
• Regulatory and risk frameworks in financial services
• Business case evaluation and investment governance

Skills

• Analytical Skills
• Commercial Thinking Skills
• Communications Skills
• Decision making skills
• Leadership Skills
• Management skills
• Planning, organising and coordination skills
• Strategic Thinking Skills