Head Integrated Benefits at Sanlam Group

Overall Purpose of the Role

• As the Head of Integrated Benefits you be responsible for establishing and leading the centralised actuarial pricing capability within the Client Experience (CX) function.
• The role focuses on optimisation of the whole client relationship and ensures that integrated employer solutions spanning Group Risk, Umbrella Retirement, Health/Wellness, Booost Loyalty, and emerging Banking App capabilities are priced sustainably, competitively, and in alignment with Sanlam Corporate’s client strategy.
• The position is responsible for designing the economic engine behind client-centric value propositions, improving scheme-level profitability, driving retention and acquisition, and supporting the development of holistic, outcomes-based offerings.

Key Responsibilities

• Develop and own the integrated pricing framework across Group Risk, Retirement, Health/Wellness, Loyalty (Booost), and Banking App value propositions.
• Design employer-level and member-level economic models, including scheme profitability, experience rating, lifetime value (LTV), and cross-product pricing.
• Build and maintain pricing models that support bundled solutions and integrated value propositions for employers, trustees, and institutional clients.
• Partner with Product, Finance, Data, Distribution, and CX teams to ensure pricing assumptions align with operational realities, client needs, and actuarial standards.
• Lead actuarial design of Booost loyalty reward structures, ensuring cost sustainability, behaviour-driven economics, and regulatory compliance.
• Ownership of Sanlam Corporate’s financial wellness solutions (such as Optimise)
• Collaborate on the development of Banking App capabilities, advising on behaviourlinked pricing, embedded insurance, and financial wellbeing interventions.
• Work with Distribution and CX to support RFQs, renewals, and strategic employer engagements with transparent and evidence-based pricing insights.
• Monitor claims experience from reward utilisation, digital engagement metrics, and scheme profitability; recommend adjustments to pricing levers as required.
• Develop and present Trustee-ready reports on value-for-money, fairness, member outcomes, and scheme sustainability.
• Ensure compliance with actuarial standards, Treating Customers Fairly (TCF), POPIA, and industry regulation.
• Lead continuous improvement of pricing governance, controls, documentation, and audit trails.
• Support strategic initiatives, pilot programmes, and innovation projects across the Corporate cluster.

Qualification and Experience

• Qualified Actuary (FASSA/Equivalent) or near qualified with strong pricing experience.
• Minimum 5–8 years actuarial experience in Group Risk, Employee Benefits, Health, or Institutional markets.
• Experience in pricing, product development, or actuarial modelling within financial services.
• Experience engaging with consultants, trustees, and institutional clients advantageous.
• Experience with behavioural economics, loyalty programmes, or digital financial products beneficial.

Knowledge and Skills

• Strong actuarial modelling capability and proficiency with pricing tools.
• Deep understanding of institutional EB market dynamics (group risk, retirement funds, wellness, administration).
• Knowledge of POPIA, actuarial standards, and governance frameworks.
• Understanding of behavioural economics and reward optimisation.
• Ability to translate complex actuarial concepts into business insights for executives and trustees.
• Strong analytical, problem-solving, and strategic thinking skills.
• Ability to work collaboratively in cross-functional teams and influence decisions without authority.

Personal Qualities

• Courageous and intellectually curious.
• Able to manage complexity and ambiguity in a fast-evolving environment.
• Resilient, adaptable, and solutions-oriented.
• Committed to accountability, excellence, and high performance.
• Strong communicator with ability to engage senior stakeholders.

Core Competencies

• Client Focus – Designing solutions centred on employer, trustee, and member needs.
• Cultivates Innovation – Bringing innovative ideas to integrated client value propositions.
• Drives Results – Delivering pricing excellence, profitability improvement, and client value.
• Collaborates – Working across actuarial, CX, product, and distribution teams.
• Resilience – Managing deadlines and complexity in a dynamic environment.

The closing date for this advert is 3rd June 2026