Head of Business at Robert Walters

Key qualifications and experience required for the Head of Business:

• A highly qualified professional with a tertiary education in a relevant field; an MBA is strongly preferred
• At least 20 years of experience in business and commercial banking
• Demonstrated success in managing the daily operations of a bank
• Extensive regulatory knowledge, with expertise in compliance, creditandrisk management
• Strong skills in business development, client coverage, acquisitionand sales
• Crucially, the candidate must have established relationships with the Prudential Authority
• Experience working with owner-managed businesses is advantageous

Key duties of the Head of Business:

• Develop a strategic plan to acquire new customers and expand the bank’s existing customer base within its business and commercial banking segments
• Ensure the strategic plan targets new-to-business (NTB) customers and includes outreach to diverse communities, such as Indian, Portuguese, Greek and Chinese
• Provide effective leadership and management of the bank’s customer acquisition and management teams to ensure successful execution of the strategic plan
• Coordinate with all support channels across the bank, including operations, treasury, credit and compliance, to ensure superior service delivery to clients and alignment with the strategic objectives
• Set budgets, KPIs and performance objectives; analyse and report on progress; identify underlying factors affecting performance; and provide solutions when objectives are not met
• Uphold the bank's culture regarding risk and compliance, ensuring adherence to laws, regulations and both group and local governance documents and procedures

Key personal skills:

• Communicates clearly and effectively, both verbally and in writing
• Demonstrates drive, resilience and gravitas
• Exhibits strong leadership skills
• Capable of managing diverse viewpoints and navigating conflicting opinions
• Resilient and persistent in challenging situations
• Possesses strong business acumen
• Articulate, motivated and proactive
• Excellent problem-solving abilities
• Willing to delve into details and engage in hands-on work, unafraid of hard work